Job DescriptionWe're looking for a
Senior Solutions Engineer to join our growing team in Austin, Texas.
The Wise Platform team works with financial institutions and major tech companies at a global level to offer Wise products and services directly to their customers through our API.
Solutions Engineers make it happen by working with partners to build integrations to our class-leading international finance products, while improving Wise Platform by increasing the capabilities of our public API. The team's goals are to drive the growth of Wise through partnerships and integrations by creating a world class product set delivered through third parties.
As part of this role, you will
- Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale
- Ensure partners deliver the best integration within their constraints for an excellent customer experience
- Assist partners in the implementation phase, defining technical solutions and documenting requirements
- Support business development by aiding larger partners requiring novel features, including technical scoping and feature design.
- Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team
- Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions
- Design and develop new features for Wise services and expose them on the public API when needed
- Work on scaling Wise Platform into new regions, overcoming associated challenges
- Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations
- Collaborate with the technical presales team to support the sales cycle and secure new partnerships
- Enhance internal processes to handle multiple integrations in parallel
- Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems
This role will give you the opportunity to- Choose your own path to success - you'll have the freedom to define the vision and responsibility for making it happen
- Identify problems and unlock opportunities for Wise and partners through technology solutions
- Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude
- Travel to work with our teams in Tallinn, London, and New York, as well as visit our partners across North America
QualificationsWe know it's rare for a candidate to meet every requirement, and we're happy to support your growth. If you have some of these skills and a passion for learning, we'd love to hear from you!- Strong problem-solving and organisational skills, able to handle ambiguity and competing priorities.
- Familiarity with common design patterns and architectural principles, including domain-driven design (DDD), event-driven architecture (EDA), and microservices architecture.
- Familiarity with Java (Spring), Kubernetes, AWS, and service mesh architectures and technologies such as RESTful APIs, API design, Swagger, OpenAPI, and OAuth2.
- Familiarity and working experience with relational databases (e.g.MySQL, PostgreSQL) and non-relational databases (e.g., MongoDB, Cassandra).
- 6+ years in customer-facing engineering roles ideally within financial services or similar domain (e.g. solutions engineer, IT consultant, partner engineer, integration engineer, solutions consultant).
- Clear communication and strong interpersonal skills.
- Customer centric approach.
- Ability to convey technical concepts to non-technical audiences and work effectively with both technical and non-technical stakeholders to deliver projects.
- Strong self-management skills are essential, including the ability to manage individual projects and deals effectively. Prioritizing tasks across various work streams is also a key requirement.
