Atlassian

Sr. Solutions Engineer, Mid Market (West)

Atlassian$168K — $219K *
US-AnywhereRemote
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in pre-sales with mid-market customers.
  • Strong communication and presentation skills for multiple audience levels.
  • Ability to simplify complex business problems into actionable solutions.
  • Comfortable in both business and technical discussions.
  • Customer-centric mindset with a proven track record in building executive relationships.

Responsibilities

  • Join the Solutions Engineering Core Team to optimize customer interactions.
  • Conduct customer discovery to map business problems to Atlassian solutions.
  • Identify opportunities for cross-solution expansion.
  • Evaluate and assess client pain points effectively.
  • Demonstrate deep product expertise in pre-sales processes.
  • Lead compelling, value-based product demonstrations.
  • Forge strong partnerships with account executives to improve sales cycles.

Benefits

  • Comprehensive health coverage.
  • Paid volunteer days to engage with the community.
  • Wellness resources available for employees and their families.
Full Job Description
Overview

Atlassian is looking for a Sr. Pre-Sales Solutions Engineer for our Mid-market business that’s passionate about being a solution expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close deals.

Atlassian is looking for a Pre-Sales Solutions Engineer for our Mid-Market business that’s passionate about being a solution expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

Your future team

With over 250,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team.

With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.

Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization.

Responsibilities In This Job, You Will:
  • Join Atlassian’s Solutions Engineering Core Team to partner with direct sales, partners and larger account teams on Mid-Market Accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory

  • Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

  • Probe for and identify additional opportunities for cross-product/solution expansion

  • Investigate, discover, and assess client pain points

  • Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

  • Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

  • Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio

  • Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

  • Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together

  • Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

  • Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Qualifications

Your Background:

  • 5+ years of experience interacting with mid-market customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done.

  • You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions.

  • You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.

  • You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.

  • If you’re looking to be a cog in the system, this job isn’t for you.You’ve got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.

Compensation

Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $168,300 - $219,725

Zone B: $151,200 - $197,400

Zone C: $139,500 - $182,125

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Perks and benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 194,000 customers worldwide, including 85 of the Fortune 100, Atlassian is changing the way teams work. Our products help teams organize, discuss, and complete shared work. Atlassian has a unique business model that allows us to deliver software to teams of all sizes, from small startups to large enterprises. Our products are available on a subscription basis, with no upfront fees or long-term commitments. Atlassian was founded in 2002 and is headquartered in San Francisco, California.
Learn more about Atlassian
Size
6,433 employees
Market Cap
$31.9 billion
Industry
Net Income
-$1.1 billion
Founded
2002
5 Year Trend
+34.9%
Revenue
$1.8 billion
NASDAQ

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