Amazon Web Services is seeking a highly motivated Senior Solutions Architect to join our North American Retail team. In this role, you will serve as a trusted technical advisor to some of the world's largest Everyday Essentials companies - including health and beauty, grocery, convenience, enterprises operating tens of thousands of locations globally, processing millions of transactions annually, and serving millions of customers daily.

This is an excellent opportunity to join Amazon's world-class technical teams, working with some of the best and brightest engineers, architects, and technical managers while developing your skills and furthering your career within one of the most innovative and progressive technology companies in the world.

Key job responsibilities

Technical Leadership & Customer Advisory
• Serve as the trusted technical advisor and primary SA for strategic enterprise retail accounts, building deep relationships with C-suite technology leaders and influencing their cloud strategy
• Own the end-to-end technical engagement: from discovery and architecture design through implementation support, optimization, and ongoing innovation
• Lead Well-Architected Reviews and design sessions for complex, multi-region architectures supporting thousands of store locations globally
• Develop and present Technical Account Plans that align AWS capabilities with customer business objectives (e.g., stores expansion goals, loyalty program growth, supply chain transformation)
• Conduct executive briefings, white-boarding sessions, and technical deep-dives with customer leadership and their technology partners
• Architect solutions for retail-specific workloads including:

- Point of Sale (POS) systems processing thousands of transactions per second across tens of thousands of locations

- Supply chain platforms providing end-to-end traceability, IoT-based tracking, and AI-assisted anomaly detection across complex multi-tier distribution networks

- Loyalty and personalization engines serving hundreds of millions of consumers with real-time, context-aware offers

- Edge computing architectures enabling AI inference, computer vision, and operational intelligence at the restaurant level

- Voice AI solutions leveraging natural language understanding and real-time ordering

A day in the life

Your week might include: whiteboarding a supply chain traceability architecture with a customer's VP of Engineering on Monday; presenting a GenAI-powered restaurant operations solution to C-suite executives on Tuesday; conducting a Well-Architected Review of a POS modernization initiative on Wednesday; collaborating with ProServe and SI partners on a supply chain AI proof-of-concept on Thursday; and authoring a technical blog post on edge computing patterns for multi-location enterprises on Friday. You'll spend approximately 25-60% of your time on-site with customers and at industry events.

About the Role

As a Senior Solutions Architect on the Retail Technology team, you will work directly with enterprise customers navigating complex digital transformation journeys. You will operate at the intersection of cloud architecture, artificial intelligence, supply chain modernization, and edge computing, helping customers unlock competitive advantage through technology at massive global scale.

Retail enterprises present uniquely compelling technical challenges: real-time transaction processing across thousand of locations, supply chain orchestration spanning hundreds of logistics partners and millions of weekly deliveries, AI-powered personalization for loyalty programs reaching hundreds of millions of consumers, and edge computing architectures that must function reliably in every retail environment worldwide.

You will be the primary technical point of contact for strategic enterprise accounts, owning the technical engagement and ensuring customers successfully architect, build, and optimize solutions on AWS. You will drive executive-level conversations on technology strategy while simultaneously diving deep into system design, conducting architectural reviews, and prototyping solutions.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

BASIC QUALIFICATIONS

- 4+ years of design, implementation, or consulting in applications and infrastructures experience

- 6+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

- 10+ years of IT development or implementation/consulting in the software or Internet industries experience

PREFERRED QUALIFICATIONS

- Experience in a technical role within a sales organization

- Experience migrating or transforming legacy customer solutions to the cloud

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually

USA, CO, Denver - 153,600.00 - 207,800.00 USD annually

USA, NY, New York - 169,000.00 - 228,600.00 USD annually

USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually