GovCIO is seeking a Senior Solutions Analyst with strong background in business analysis, solutioning, and architecture awareness to support the Health Benefits Management System (HBMS) project within the VA OIT Health Portfolio. This role is a fully remote, U.S.-based position, with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET.

This role requires deep collaboration with business partners, stakeholders and technical teams to develop strong business scenario understanding, creative problem solving for evolving business needs, and utilization of robust technologies to enable the veteran experience. The role will encompass defining clear, actionable requirements while ensuring alignment with system architecture, integrations, and enterprise standards. The ideal candidate will bridge business needs and technical design, enabling efficient delivery of eligibility and claims-related capabilities that improve the Veteran experience. Thought leadership and the ability to effectively influence and help guide our business partners is important to success. The environment is dynamic and client needs are evolving; flexibility and forward-thinking views are important for success.

• Partner with team members to design and implement robustsolutionsto meet the complex needs of the VA
• Deeply understand & definekey business scenariosto meet emerging/evolving business needs with goals to simply end-user experience and advance automation
• Champion evangelization and education efforts for our solutions to increase reach and impact for the veteran
• Provide thought leadership for evolving the analytic capabilities/tools and modernizing our solution portfolio
• Leadend-to-end requirements lifecycle(Discovery, Requirements, and Analysis)
• Elicit and documentbusiness requirementsthrough stakeholder interviews, workflow analysis, and facilitated sessions
• Translate business needs intoEpics, User Stories, and Acceptance Criteriain Jira
• Defineend-to-end workflowsfor eligibility determination, claims, and appeals processes
• Collaborate with architects and developers toalign requirements with system design and integration patterns
• Supportdata mapping, interface design, and integration requirements(APIs, flat files, event-based processing)
• Evolve the vision through defining and analyzingas-is and define to-be state architecturesat a high level
• Identifydependencies, risks, and functional gaps, and recommend solutions
• Function as a Subject Matter Expert (SME) engaging and often leadingsolution design discussions, trade-off analysis, and feasibility assessments
• SupportUAT, validation, and defect triage
• Develop artifacts includingprocess diagrams, data flows, reports, and presentations
• Partner with cross-product teams and VA stakeholders to ensurealignment and integration across systems

Required Skills and Experience

• Master's in computer science, electronics engineering or other engineering or technical discipline is required and 10+ years of experience as a Business Analyst / Solution Analyst in enterprise environments. An additional 10 years experience will be considered in lieu of degree.
• Strong experience withAgile/SAFe methodology and Jira
• Proven ability to writeclear, testable, and traceable requirements
• Experience withsystem integrations and data-driven applications
• Strong analytical thinking andproblem-solving skills
• Excellent communication skills with ability totranslate complex concepts for business and technical audiences
• Ability to work in adynamic, evolving environment with minimal supervision
• Understandend-to-end system architecture and data flows across VA systems
• Contribute tohigh-level solution design and integration strategy
• Performtrade-off analysisand recommend optimal approaches
• Ensure requirements align withenterprise architecture and do not introduce rework
• Support definition offuture-state architecture and system interactions

Clearance Required: Ability to obtain and maintain a VA Suitability/Public Trust clearance

Preferred Skills and Experience

• Working knowledge of:
• APIs (REST), JSON/XML, flat files
• Data mapping and transformation
• Workflow/process modeling (BPMN/UML)
• Experience withPega platformor similar workflow tools
• Familiarity with VA systems such as VistA, Caseflow, VA Profile, MPI, SDP etc..
• Experience ineligibility, claims, or benefits processing domains
• Prior experience supportingDepartment of Veterans Affairs (VA)programs
• Understanding ofDevSecOps processes and enterprise architecture frameworks