Conga

Sr. Services Sales Manager

Conga$100K — $130K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in a SaaS customer-facing sales or technical role.
  • Proven ability to emphasize value over price in sales discussions.
  • Strong negotiation skills for positive sales outcomes.
  • Familiarity with MEDDPICC or similar frameworks for metrics-driven sales.
  • Bachelor's degree in a relevant field (preferred).
  • Knowledge of Salesforce ecosystem and SaaS innovations (preferred).
  • Certified Salesforce Administrator (preferred).

Responsibilities

  • Conduct detailed discovery sessions to identify customer challenges and metrics.
  • Develop customer-facing deliverables including proposals and Statements of Work.
  • Present proposals to C-level executives, highlighting business case and value of services.
  • Negotiate and foster relationships at various organizational levels.
  • Determine deal strategies independently for effective sales positioning.
  • Collaborate in a POD structure to execute sales strategies for key customers.
  • Manage deal strategies and risks using Salesforce and other tracking tools.

Benefits

  • Supports remote work flexibility or on-site opportunity in Houston, TX.
  • Training provided to bolster subject matter expertise at Conga.
  • Collaborative environment with cross-functional teamwork for sales success.
  • Opportunity to work with C-level executives and strategic partners.
Full Job Description
Job Title: Sr. Services Sales Manager
Location: US Remote or Houston, TX
Reports to: Director Services Sales

A quick snapshot...

You will not only support the selling and negotiation of complex services engagements to implement Conga Revenue Lifecycle solutions but also maximize the business value from existing implementations and support your teams to drive the sales process until closure. You will demonstrate subject matter expertise on all Conga solutions and services (training will be provided).

Why it's a big deal...

You will:
  • Undertake detailed discovery and scoping sessions with multiple personas, to uncover their pain/challenges and related metrics, to build a solid business case.
  • Create customer-facing deliverables, including detailed services proposals, budgetary proposals and Statements of Work.
  • Present proposals to customers C-Level Executives, including detailed business cases, project approach, the value of Conga PS and how to achieve successful business outcome.
  • Negotiate and build customer relationships at multiple levels of an organization (Business, legal, sales, sales ops, IT, etc.).
  • Demonstrate subject matter expertise on all Conga solutions and services. (training will be provided)
  • Act independently to determine deal strategies and positioning, that you can use with other colleagues and partners to successfully win opportunities.
  • Work as part of a POD (AEs, BAMs, CS, Partners) to define and execute sales strategy and execution for your key customers, including territory and account planning, pipeline creation (ABM), opportunity management and forecasting.
  • Collaborate and drive a deal internally in Conga across multiple organizations (sales, legal, finance, delivery and delivery ops) to completion.
  • Help manage the strategy and risk at a deal level and leveraging Salesforce and other tools to track opportunities and forecast.
  • Understand deal financials and drive the wider team towards achieving region and company goals.

Are you the person we're looking for?

A proven track record..
  • 2+ years of experience in a SaaS environment in a customer facing sales or technical role.
  • Ability to sell by focusing on and proving Conga's value rather than price-based conversations.
  • Strong negotiation skills with the ability to manage a sales situation and achieve positive outcomes.
  • Understanding of MEDDPICC or alike, to successfully uncover and convey metric driven benefits to a customer.

Proactive Mindset. Willing to go the extra mile with a strong work ethic; self-directed and resourceful; ability to drive key initiatives internally or externally. Driving and owning the operations. Execution and results oriented.

Excellent Communicator. You know what to say, and more importantly how to say it. Excellent sales and presentation skills, to build professional proposals, presentations and be confident to deliver in person ad remotely.

Energetic and Collaborative. You bring energy and enthusiasm to Conga and customer relationships. You work easily across sales, technical and business teams.

Here's what will give you an edge...
  • Bachelor's degree.
  • Knowledge of the wider Salesforce ecosystem and latest innovations in the SaaS space.
  • Certified Salesforce Admin.


Did we pique your interest?

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!

Preferred Resume Format

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume's formatting remains intact, making it easier for our recruiters to review your application promptly.

Don't meet every requirement for the role?

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.

About Conga

Conga is a software company that provides digital transformation solutions for businesses. The company's products include document generation, contract lifecycle management, and eSignature software. Conga was founded in 2006 and is headquartered in Denver, Colorado. The company has over 11,000 customers in more than 85 countries, including Hilton Worldwide, Siemens, and Salesforce. Conga has received numerous awards for its products and services, including recognition as a leader in the Gartner Magic Quadrant for Contract Lifecycle Management.
Learn more about Conga
Size
1,000 employees
Industry
Founded
2006

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