Must Have Technical/Functional Skills- Strong technical and development experience in Infor WFM.
- Develop and support integrations using APIs, HTTPS, SFTP, flat files, SQL, XML, JSON, and batch processing.
- Support integrations with ServiceNow, SAP, Kronos, Ping Identity, Data Lake, ARMS, and other downstream systems.
- Develop custom interfaces, file-processing components, reports, extracts, and WFM enhancements.
- Troubleshoot interface failures, data issues, batch jobs, security, SSO, and performance problems.
- Implement monitoring, error handling, reconciliation, reprocessing, and operational controls.
- Prepare technical designs, interface mappings, deployment plans, and support documentation.
- Experience supporting cloud-based, high-volume, and business-critical WFM environments preferred.
Roles & Responsibilities - Design, develop, and support Shift Bidding and Vacation Bidding applications using ServiceNow App Engine, ensuring scalable and user-friendly employee workflows.
- Configure bidding eligibility, bid groups, preferences, validation rules, awards, overrides, approvals, and notifications based on business and union requirements.
- Develop and customize solutions using JavaScript, Flow Designer, Workflow Studio, Business Rules, Script Includes, Scheduled Jobs, Custom Tables, and ACLs.
- Build and maintain integrations between ServiceNow and Infor WFM using REST APIs, HTTPS, SFTP, and file-based processing to exchange schedules, bid results, awards, and schedule changes.
- Implement monitoring, audit trails, reconciliation processes, error handling, and reprocessing controls to ensure data accuracy and system reliability.
- Support requirements gathering, solution design, testing, deployments, production support, incident resolution, and root-cause analysis in a high-volume workforce environment.
Salary Range-$100,000-$120,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.a
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
