Job Summary

Manufacturing Technical Services - Technical Support Services (MTS-TSS) is responsible for supporting the commercial manufacture of pharmaceutical liquid dosage forms through technical troubleshooting, remediation, technology transfer, process optimization, validation support, continuous improvement initiatives, and lifecycle management activities.

The Manager, Liquid Manufacturing Technical Support Services provides scientific and operational leadership for commercial liquid manufacturing processes across Apotex manufacturing sites. The role is accountable for leading a team of technical professionals responsible for resolving complex manufacturing, formulation, equipment, and process-related challenges while ensuring products are manufactured safely, compliantly, and efficiently.

Working closely with Operations, Quality, Validation, Regulatory Affairs, Procurement, Planning, Supply Chain, and R&D, the incumbent leads high-impact technical initiatives, supports critical business and regulatory objectives, and drives continuous improvement of manufacturing processes. The role provides both strategic technical direction and people leadership to ensure the successful execution of technical support activities, technology transfers, process improvements, validation programs, and product lifecycle management initiatives.

Job Responsibilities

• Provide technical leadership for commercial liquid dosage form manufacturing processes.
• Lead the resolution of complex formulation, process, equipment, and product performance challenges to support quality, compliance, and supply continuity.
• Serve as the technical authority for high-risk manufacturing issues, major deviations, product quality events, and regulatory observations.
• Provide expert technical guidance during commercial manufacturing, process validation, technology transfer, and product launch activities.
• Review and approve technical investigations, scientific assessments, change controls, and process-related recommendations.
• Lead technical initiatives supporting process optimization, remediation activities, supplier-driven changes, alternate source qualifications, and product lifecycle management.
• Identify opportunities to improve process capability, product robustness, manufacturing efficiency, and operational performance.
• Apply scientific and statistical methodologies to evaluate process performance, identify risks, and drive sustainable improvements.
• Evaluate emerging technologies and industry best practices and recommend opportunities for implementation.
• Partner with Operations, Quality, Validation, Regulatory Affairs, Procurement, Planning, Supply Chain, and R&D to support business objectives and manufacturing success.
• Lead cross-functional teams in the execution of complex technical projects and strategic manufacturing initiatives.
• Assess and mitigate technical risks associated with manufacturing processes, raw materials, equipment, and product changes.
• Act as a technical representative during regulatory inspections, customer audits, and corporate reviews.
• Participate and lead performance conversations with employees, including monthly one on ones, to connect on performance; check in on employee's progress toward achieving Objectives, offer support and remove barriers; and, communicate and revisit performance expectations to reinforce and encourage high performance culture and a safe working environment for all employees.
• Utilize open, honest, two way communication to build trust-based relationships with employees, business partners and direct leader while continuously improving leadership capabilities by personally seeking feedback and development.
• Create a culture which values trust and provides the opportunity for Employee development and growth in pursuit of our purpose and demonstrating our core Values - Integrity, Teamwork, Courage and Innovation.
• Utilize your networks to attract and hire talent in a comprehensive, differentiated and consistent manner essential to our continued growth; then, onboard new employees by providing a consistent experience that reflects the values and commitments made to candidates during the hiring process.
• Ensure adherence of team members (direct reports) with all compliance programs and company policies and procedures.
• All other duties as assigned.

Job Requirements

• Education
  • Bachelor's Degree in Chemistry, Pharmacy, Pharmaceutical Technology, Chemical Engineering, or a related scientific discipline.
  • Advanced degree (M.Sc., Ph.D., or equivalent) is considered an asset.

• Knowledge, Skills and Abilities
  • Advanced knowledge of pharmaceutical liquid dosage form manufacturing processes, formulation science, process validation, technology transfer, and lifecycle management.
  • Strong understanding of cGMP requirements, regulatory expectations, quality systems, risk management, and change control processes.
  • Demonstrated expertise in troubleshooting complex manufacturing, formulation, process, and equipment-related issues.
  • Strong analytical, root cause analysis, risk assessment, and decision-making skills.
  • Ability to lead complex technical initiatives and influence cross-functional stakeholders across multiple functions and sites.
  • Strong project management, prioritization, and organizational skills.
  • Excellent verbal, written, and presentation communication skills.
  • Proven ability to develop, coach, and lead technical professionals while fostering a high-performance culture.
  • Strong stakeholder management skills with the ability to build effective working relationships across Operations, Quality, Regulatory Affairs, Validation, Supply Chain, Procurement, and R&D.
  • Proficiency in Microsoft Office applications and data analysis tools.
  • Ability to exercise sound judgment and make effective decisions in a fast-paced, highly regulated manufacturing environment.
• Experience
  • Minimum 10-12 years of progressive pharmaceutical industry experience supporting liquid dosage form development, manufacturing, technical services, process support, validation, and technology transfer.
  • Demonstrated experience leading complex technical investigations, manufacturing improvement initiatives, and cross-functional projects.
  • Minimum 3-5 years of leadership experience managing technical professionals, scientists, engineers, or project teams.
  • Experience supporting commercial pharmaceutical manufacturing operations and product lifecycle management activities.
  • Experience with regulatory inspections, customer audits, and implementation of corrective and preventive actions.
  • Proven ability to lead strategic initiatives and influence technical and business decisions with significant quality, compliance, operational, or supply impact.

The hiring range for this position is $ 109,933.56 - $153,906.98 CAD per year. The final agreed-upon salary may vary based on factors such as job-related knowledge, skills and experience.

We are looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed-upon salary may be adjusted to reflect your individual qualifications.

The Apotex Total Rewards package goes beyond base salary. Apotex offers bonus programs based on your position in the organization, you can excel based on our pay-for-performance philosophy. With comprehensive benefits, a pension plan to help you save for retirement and learning and development opportunities, we provide a comprehensive package for your personal and professional development.

Apotex will use artificial intelligence to screen, select and/or assess your application for this job.

This job posting is for a role that is currently available and vacant at Apotex.