Otter

Sr. Sales Engineer - Los Angeles, CA

Otter$100K — $125K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of sales engineering experience
  • Proven track record in selling complex enterprise solutions
  • Ability to build long-lasting relationships with senior executives
  • Strength in simplifying and presenting complex concepts clearly
  • Solid technical background in software development and web technologies
  • Excellent written and verbal communication skills
  • Willingness to travel frequently
  • Bachelor's degree or equivalent experience

Responsibilities

  • Collaborate with Account Executives to qualify sales opportunities
  • Deliver engaging technical sales presentations and product demos
  • Assess opportunities based on technical compatibility and customer needs
  • Lead technical evaluations in customer environments
  • Support Account Executives in closing sales through creative problem-solving
  • Communicate customer challenges and market insights to the product team
  • Engage in sales pipeline activities and messaging alongside Sales teams
  • Travel for client meetings, industry events, and internal meetings

Benefits

  • Medical, dental, and vision insurance options
  • Company-paid life and disability insurance
  • 401(k) retirement plan
  • Discretionary vacation days and paid holidays
  • Flexible Spending Accounts for healthcare and dependent care
  • Paid sick time and bereavement leave
  • Paid parental leave
  • Discounted pet insurance
Full Job Description
What you will do
  • Partner with the Account Executives to qualify opportunities, articulate Otter's vision and value proposition to customers
  • Providing technical expertise through value - driven sales presentations and customized, compelling product demonstrations to captivate the audience
  • Qualifying opportunities based on technical fit and customer needs
  • Own the execution of technical evaluations in customer environments (Proof of Value) .
  • Assist the Account Executives in closing opportunities by utilizing your creative problem-solving skills and by applying Otter technology to create value for customers
  • Understanding customer challenges, the competitive landscape and as appropriate, bring ideas back to the product team to influence the future roadmap
  • Collaborating with Sales teams and leveraging your technical know-how in activities such as pipeline generation, creative messaging, etc.
  • Travel to meet customers, partners as well as participate in internal meetings and industry events
  • Assist Implementation with the successful deployment of Otter POS and associated products and services.


We DO NOT make cold calls, although we work in lockstep with Account Executives to help generate pipeline and help position our solutions with customers . We do not attempt to sell software based on features and functionality alone, we sell utilizing our tried and tested sales process based on solutions to real-world problems and business value creation. We improve ourselves through certifications, training on the competitive landscape, and understanding the market differentiation that makes us the premier choice for restaurateurs . There will be opportunities to work booths at premier technology industry events which will help you network and build relationships. The role requires travel to customer meetings, events, etc.

What we are looking for
  • Proven work experience as a Sales Engineer
  • Proven track record selling complex enterprise solutions
  • Ability to forge strong, long-lasting relationships with senior executives
  • Ability to creatively explain and present complex concepts in an easy to understand manner
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Excellent written and verbal communication skills
  • Excellent presentation and creativity skills
  • Willingness to travel
  • BA/BS degree or equivalent


Desired Experience & Skills
  • Comfortable with speaking at all organizational levels and to stakeholders across boundaries ( internally and externally)
  • Experience with monitoring & application performance management technologies and techniques
  • Strong technical background and understanding of complex software environments
  • Desire to automate and simplify deployments
  • Resilience to embrace change and move fast


What else you need to know

This role is based in Los Angeles office location. We believe that people do their best work when they are together. As a company, we're in the marketplace of ideas and innovation. When you're constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we're better as a team in-person. That's why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week.

Looking forward to sharing more about a Career of Substance at Otter!

The base salary range for this role is $100,000 to $125,000 per year.

Add'l Incentive Compensation: Individuals can earn an estimated annual incentive compensation range of $48,000 when meeting performance expectations. Actual incentive compensation varies based on individual sales performance and targets.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

About Otter

Otter.ai is a software company that provides AI-powered transcription and collaboration tools. The company was founded in 2016 by Sam Liang and Yun Fu. Otter's software uses machine learning algorithms to transcribe audio and video recordings, making it easier for users to search and share their content. The company's customers include individuals, businesses, and educational institutions. Otter is backed by investors including Horizons Ventures, Draper Associates, and GGV Capital.
Learn more about Otter
Size
50 employees
Industry
Founded
2016

Similar Jobs

More Jobs at Otter

More Enterprise Technology Jobs

Find similar Sr. Sales Engineer - Los Angeles, CA jobs: