Uber

Sr Sales Account Coordinator, Global Delivery Partnerships

Uber • $81K — $90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in Account Coordinator or Customer Success roles
  • Strong written and verbal communication skills
  • Attention to detail with multitasking ability
  • Excellent organizational and time-management skills
  • Proficient in Microsoft Office Suite and Salesforce

Responsibilities

  • Onboard new merchant locations and monitor existing ones
  • Monitor brand metrics for optimal operational health
  • Assist in executing marketing campaigns and reporting
  • Analyze operational and marketing metrics for improvement
  • Resolve client issues in a timely and professional manner
  • Provide administrative support by preparing reports and taking meeting notes

Benefits

  • Participation in the company's bonus program
  • Potential eligibility for equity awards
  • Access to various employee benefits
Full Job Description
Job Description

About the Role

An Account Coordinator is responsible for supporting the Account Management team by assisting with client tasks that ensure operational health. The Account Coordinator provides administrative and operational support to the Client Partner and Customer Success Manager, such as routine communication, tracking account activities, ensuring timely follow-ups, and managing day-to-day tasks like reporting and invoicing.

What You'll Do
  • Merchant Onboarding: Onboard new locations and monitor existing locations to ensure all eligible locations are actively taking trips.
  • Operations Management: Actively monitor brand metrics on a regular basis to ensure that the merchant has optimal operational health.
  • Campaign Execution: Help implement marketing campaigns, including uploading campaigns, pulling reports and sharing updates with the Client Partner and Customer Success Manager.
  • Critical Reporting & Analysis: Pull operational and marketing metrics on a regular basis to identify and diagnose improvement opportunities with the merchant.
  • Problem Solving: Address and resolve client issues or concerns in a timely and professional manner.
  • Administrative Support: Prepare reports and take meeting notes to ensure internal parties are aligned on next steps.

Basic Qualifications
  • +3 years of experience
  • Experience in Customer Success / Account Coordinator roles

Preferred Qualifications
  • Strong communication skills, both written and verbal.
  • Attention to detail and ability to manage multiple tasks simultaneously.
  • Strong organizational and time-management skills.
  • Ability to work well in a fast-paced environment and handle multiple priorities.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce.


Responsibilities

For Canada-based roles: The base salary range for this role is CAD $81,000 per year - CAD $90,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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