Sr. SaaS Configuration Specialist

Resource Innovations

$75K — $126K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or MBA with a Technology Management focus.
  • Extensive hands-on experience with no-code/low-code platforms or web development tools.
  • Minimum of 5-7 years in systems development, specializing in energy efficiency management systems.
  • Proven ability to analyze and implement complex energy data solutions for clients.
  • Exceptional written and verbal communication skills with experience in team guidance and project management.

Responsibilities

  • Lead design and implementation of technical systems solutions for Demand Side Management and clean energy technologies.
  • Conduct in-depth analysis of customer needs to develop tailored solutions.
  • Maintain expert-level knowledge of no-code/low-code SaaS platforms as a senior advisor.
  • Enhance efficiency in internal and external workflows to align with business goals.
  • Prepare detailed gap analysis reports and Technical Requirements Documents.
  • Provide consulting on product configuration and system support for energy efficiency products.
  • Manage the full life cycle implementation of enterprise software systems.
  • Mentor junior analysts, fostering a culture of continuous improvement.

Benefits

  • Three weeks of paid vacation annually
  • Paid holidays
  • 401(k) retirement plan with employer match
  • Medical, dental, and vision coverage
  • Parental leave
  • Employee assistance program
  • Commuter benefits and additional supplemental offerings
Full Job Description
We are seeking an experienced Sr. SaaS Configuration Specialist with strong energy efficiency knowledge and experience to support the continued growth of our Resource Innovations software professional services group. The ideal candidate will have a minimum of 5-7 years of work experience as an analyst in the utility energy efficiency industry.

We are looking for candidates who want to work on things that make an impact on the world and are passionate about delivering the right solution to the clients.

Duties and responsibilities
  • Lead the design and implementation of complex technical systems solutions for Demand Side Management, Transportation Electrification, and clean energy technologies, catering specifically to utilities, transmission, and distribution system operators.
  • Conduct in-depth analysis of customer business drivers, key use cases, and high-level objectives to develop tailored, advanced solutions.
  • Gain and maintain expert-level knowledge of the company's no-code/low-code SaaS platforms, serving as a senior advisor and key user.
  • Drive the enhancement of efficiency in both internal and external systems and workflows, aligning with the strategic business goals.
  • Oversee the preparation of detailed gap analysis reports, use-case documents, and the development of comprehensive Technical Requirements and Specification Documents.
  • Provide senior-level consulting on product configuration, launch, and offer ongoing system support for a suite of Energy Efficiency management products.
  • Manage the full life cycle implementation of enterprise software systems, ensuring adherence to industry best practices and project guidelines.
  • Lead the implementation of business logic, user interfaces, and databases, collaborating closely with clients' technical teams and stakeholders to ensure seamless integration and functionality of implemented systems.
  • Mentor junior analysts and contribute to team skill development, fostering a culture of continuous improvement and innovation

Requirements
  • Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technology Management focus, with consideration for significant relevant experience in lieu of formal education.
  • Extensive hands-on experience with day-to-day application development using no-code/low-code platforms or web development tools.
  • Minimum of 5-7 years of experience in systems development, specializing in energy efficiency management systems.
  • Demonstrated ability to analyze, interpret, and implement complex energy data solutions for clients.
  • Exceptional written and verbal communication skills, with proven interpersonal abilities and experience in guiding teams and managing projects.

Benefits

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $75,000-$126,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

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