Qualifications

• Active PMP certification is required.
• Candidate must have an Active Top Secret (TS) clearance.
• Bachelor's degree in Computer Science, Information Systems, Business Administration or a related field or equivalent experience.
• At least 12 years of total work experience, including 7+ years in project management or program management roles.
• Minimum of 7 years managing infrastructure, systems, databases, and network operations across multiple locations.
• 5+ years of experience with Oracle and MS SQL Server environments are necessary.
• Previous experience with the Department of State is required.

Responsibilities

• Lead infrastructure and operations for systems, databases, networks, and applications.
• Oversee Tier II and Tier III support, ensuring compliance with SLAs and quick incident resolution.
• Manage operations across diverse global environments including data centers, cloud, and hybrid platforms.
• Direct database operations and application support services, specifically for Oracle and MS SQL Server.
• Oversee network operations involving LAN, WAN, MPLS, and firewalls.
• Manage geographically dispersed teams such as system administrators and network engineers.
• Drive operational processes, including incident, problem, and change management.

Benefits

• Opportunity to work in a globally distributed federal environment.
• Engage in challenging projects that support mission-critical systems.
• Foundation for career growth within a leading IT service provider.
• Chance to lead and mentor teams across diverse locations.
• Involvement in significant system upgrades and cloud migration initiatives.