Amazon

Sr Program Manager: Sales & Operations Planning, Whole Foods Market E-Commerce Planning

Amazon$115K — $160K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of program or project management experience
  • Proficient in data usage and metric analysis to drive improvements
  • Experience in managing program strategy and communication with senior leadership
  • 2+ years in process improvement roles (preferred)
  • Master's degree or MBA in relevant fields (preferred)
  • Familiarity with general AI tools (preferred)
  • Experience in workforce development programs (preferred)

Responsibilities

  • Own and manage demand planning for e-commerce
  • Lead and execute key e-commerce projects to achieve objectives
  • Utilize competitive analysis and customer feedback for improvements
  • Develop and implement tactical plans to enhance business results
  • Create and oversee project timelines and budgets
  • Produce reports to provide insights on program performance
  • Facilitate business operational cadence for assigned programs

Benefits

  • Comprehensive health insurance package
  • 401(k) matching contributions
  • Paid time off and parental leave
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • Mental Health Support and Employee Assistance Programs
Full Job Description
You'll collaborate with talented teams across Amazon business, operations, and technology to create seamless experiences for delivery, pickup, and catering. Your insights and leadership will guide the evolution of grocery e-commerce at Whole Foods Market.

Key job responsibilities

Forecasting & Demand Planning: Own and manage demand planning for company Ecommerce business and adjust forecasts to inform labor planning in stores.

Lead Innovative Programs: Own and execute pivotal e-commerce projects to achieve customer, business and financial results.

Optimize Our Offerings: Utilize competitive analysis, assessment of business results, and customer insights and feedback to identify opportunities for program improvement.

Drive the Business: Develop and implement program specific goals and tactical plans that drive business results and elevate the customer experience. Build business cases to support prioritization of new projects and strategies to drive program results.

Manage with Precision: Creates and oversees project timelines and budgets, ensuring effective communication with stakeholders throughout the process.

Analyze and Report: Create comprehensive reports that provide insights into program performance and guide strategic decisions.

Inform Stakeholders: Drives business operational cadence for assigned programs and projects including weekly business reviews, monthly/quarterly business reviews, and annual operating plans.

Empower Your Team: Mentor and support new Team Members, fostering a culture of growth and collaboration.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

- Knowledge of general AI tools

- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, AUSTIN - 115,600.00 - 160,000.00 USD annually

About Amazon

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Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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