Job DescriptionPay Range: $140,000-165,000, plus yearly bonus
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information: We are proud to offer benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education Career advancement opportunities and so much more!
The
Sr. Program Manager, HR PMO will lead a variety of enterprise Human Resources technology and business projects or programs, applying PMI best practice standards, principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction.
The Sr. Program Manager role is considered "near site" and must reside within range of a major Quest location. Locations may include Secaucus, NJ, Marlborough, MA, Tucker, GA, Tampa, FL, Wood Dale, IL, Lenexa, KS and Irving, TX. Responsibilities• Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects
- Leads projects
- Leads projects through issues, roadblocks, and problems
- Acts as a change agent to drive teams toward success
- Guides team members to perform through issues and constraints
- Owns projects
- Owns the timeline, budget, resource constraints, and deliverables / results
- Shifts between the "big picture" and the small-but-crucial details
- Is prepared to roll up their sleeves and work through detailed issues
- Manages projects
- Ensures all appropriate tools are completed and used effectively (e.g., charter, gantt chart, communication and training plans,status updates)
- Executes solid issues and risk management strategies and documentation
- Communicates
- Actively communicates with project sponsors and stakeholders
- Establishes regular points of communication
- Manages sponsor and stakeholders expectations
- Delivers the expected results
- Performs root cause analysis on project shortfalls and takes corrective action as necessary
• Applies project management tools and techniques, and tools, toward a variety of large, and likely inter-related, projects
• Establishes and leads programs comprised of multiple projects, including designing how information is rolled up and cascaded down, operating rhythms and mechanisms, and tracking against the integrated set of milestones and deliverables
• Coaches other employees on the use of various tools, concepts and practices foundational to Project Management in order for Quest Diagnostics employees to build self-sufficiency, sustainability and scalability
Qualifications- Demonstrated experience leading large or complex technology and business projects with multiple workstreams from initiation to completion (7-10 years experience)
- Demonstrated experience facilitating discussions or workshops
- Demonstrated ability to develop strong relationships with others
- Demonstrated experience leading changes
- Demonstrated ability to influence business leaders
- Demonstrated data analysis skills
- Some experience with process management
- Basic knowledge of VOC tools
- General knowledge of Hoshin and breakthrough planning
- Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos
- Skilled in Smartsheet (preferred), Microsoft Word, Excel, Powerpoint, and Project
Additional Duties- Documentation of business processes
- Completion of required continued learning
Education- Bachelor's degree required
- Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints) desired
Provided Training and Certifications - PMP Certification is required (externally administered by the Project Management Institute) -- to be completed within 12 months of entering into the role if not already certified
Skills and Behaviors Critical for Success in the Role- Problem solving skills
- Verbal communication skills
- Written communication skills
- Interpersonal skills
- Decision making skills
- Planning and organization skills
- Negotiation skills
- Results-oriented
- Creative
- Persistent
- Composed
- Able to learn new concepts rapidly
- Able to work independently with little supervision
Other- 0-25% travel expected (expectations shown are targeted ranges; actual travel required will vary by project and can exceed or go below targeted amounts)
- Some evening work hours may be required, depending on project needs
About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
