Health Care Service Corporation

Sr Program Manager

Health Care Service Corporation$112K — $202K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 6 years of Health Care or IT experience, or 10 years managing projects and complex programs.
  • Deep knowledge of relevant business areas and technologies.
  • Proven leadership skills in high-performance, multi-disciplinary teams.
  • Strong ability to manage multiple initiatives in a fast-paced environment, both independently and in teams.
  • Experience in developing and analyzing project budgets and cost information.
  • Skill in resource allocation across programs, alongside a background in conflict negotiation and political savvy.
  • Strong facilitation, verbal, and written communication skills, coupled with good judgment.

Responsibilities

  • Manage complex or enterprise-wide programs with multiple projects.
  • Oversee the program's end-to-end delivery, including budget, schedule, and quality.
  • Develop strategic program plans and business cases.
  • Remove barriers to progress, mitigate risks, and build consensus.
  • Track program milestones and recommend adjustments to team and leadership.
  • Apply HR and business insight to strategic program design and implementation.
  • Drive decisive actions and outcomes within a matrix organization.

Benefits

  • Health and wellness benefits.
  • 401(k) savings and pension plans.
  • Paid time off and parental leave.
  • Disability insurance and supplemental life insurance.
  • Employee assistance program and paid holidays.
  • Tuition reimbursement and additional incentives.
Full Job Description
Job Summary

This position is responsible managing one or more highly complex or enterprise-wide programs consisting of multiple projects; being accountable for end-to-end delivery of a complex program (could include multiple projects), including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk; developing the program strategy, supporting business case and various enterprise-wide high-level project plans; providing a strong blend of HR and business acumen to drive the design, development and implementation of strategic programs. Responsible for driving deliverables and activities by removing barriers, escalating risk/issues, building consensus, and driving decisions, as well as tracking key program milestones and recommending adjustments to program leadership and team.

Required Job Qualifications:
* Bachelor degree and 6 years of Health Care industry and/or IT work experience OR 10 years managing projects and some experience managing complex programs.
* In-depth knowledge of business area and/or industry/technology included in scope.
* Leadership experience in multi-discipline, high-performance work teams/groups.
* Ability to work both independently or in a team environment on multiple initiatives in a fast paced environment.
* Experience in developing and reviewing program/project budgets and cost/expense information.
* Experience delivering action plans to allocate resources across programs.
* Experience in negotiations and managing conflict; organizational / political savvy.
* Experience in facilitation skills, with strong verbal and written communication.
* Experience in project management lifecycle, project/program management, and portfolio management methodologies and tools.
* Good judgment and quick business decisions.
* Ability to influence (direct / indirect reports, project stakeholders, and leaders) and manage in a matrix organization
* Ability to handle ambiguity, with the agility and flexibility to adapt to constantly changing priorities
* Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in delivery
* Develops trusted relationships and demonstrates deep Interpersonal skills
* Experience with the entire software development lifecycle from inception to development to testing to production deployment and maintenance; deep understanding of common software delivery models - OWF, Scrum, XP
* Knowledge of Clarity PPM system and expertise in Microsoft Suite, including Excel, PPT, Word, Project
* Regular in-person attendance at the designated facility of the job posting.

Preferred Job Qualifications:
* Extensive experience in project delivery and working in complex programs
* Consulting experience.
* Health Care or Insurance Industry experience.
* Previous Solution Delivery Methodology or CMMI experience.
* PMP Certification preferred.

This is a Flex (Hybrid) role: 3 days in office; 2 days work from home.

Sponsorship is not available.

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range
$112,200.00 - $202,600.00

Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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