T-Mobile

Sr. Program Manager | Authorized Retail

T-Mobile$83K — $150K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Finance, Economics, Sales or related field (Preferred)
  • 4-7 years of experience in organizational programs, project management or related area (Required)
  • 2-4 years of supervisory or program management experience (Required)
  • Strong knowledge of Metro by TMO/Prepaid (Preferred)
  • Expertise in program management, budget management, analytics, communication, and proficiency in Microsoft Project (Required)

Responsibilities

  • Develop project plans and schedules; oversee budgets for the business group.
  • Implement process controls ensuring departmental compliance with corporate and regulatory standards.
  • Manage contracts and serve as liaison between management and vendors.
  • Build and oversee project teams while providing comprehensive status reporting to stakeholders.
  • Lead program improvements by implementing changes based on feedback, assessing risks, and impacts on delivery.

Benefits

  • Comprehensive medical, dental and vision insurance
  • 401(k) plan with employer match and employee stock grants
  • Paid time off including up to 12 paid holidays
  • Paid parental and family leave, as well as family building benefits
  • Access to childcare subsidy, tuition assistance, and college coaching
  • Discounts on mobile service and home internet
Full Job Description
Job Overview Supports the Authorized Retailer channel by providing senior-level business support, including operating standards, compliance, contract assistance, and day-to-day management of the department business processes and quality standards to meet regulatory and Company requirements. May own the development and implementation process of products and/or services. Coordinates departmental or cross-functional teams, passionate about delivering new or upgrading existing products. Job Responsibilities: • Develops project plans and schedules and provides budget oversight for the business group. Leads kick-off, requirements and spec reviews, and other program meetings. • Develops and implements process controls ensuring department compliance with corporate and regulatory standards. • Handles contracts and vendors. Acts as a liaison between Management and vendor/partners on contract development, execution and vendor management. • Builds and manages project teams and cross-functional teams supplying sophisticated statistical and status reporting on completed programs to major stakeholders (internal and external). Works with other program managers and management to identify and address cross-project dependences. • Brings changes and suggestions from each program and sub-program to help improve and develop best practices. Leads change within the programs and evaluates risks and assesses potential impacts on program delivery. • Education: • Bachelor's Degree Business, Finance, Economics, Sales or related field (Preferred) • Work Experience: • 4-7 years proven experience in organizational programs, project management or related area. (Required) • 2-4 years Supervisory or program management experience. (Required) • Ideal candidate will have solid knowledge and understanding of Metro by TMO/Prepaid (Preferred) • Knowledge, Skills and Abilities: • Program Management (Required) • Budget Management (Required) • Analytics (Required) • Communication (Required) • Microsoft Project (Required) • Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Base Pay Range: $83,500 - $150,700 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ345905¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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