eBay

Sr Product Manager, Trust

eBay$133K — $177K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in product management, especially in eCommerce with a global user base.
  • Experience with trust-related products is a plus.
  • Detail-oriented with strong analytical skills for interpreting metrics and identifying growth opportunities.
  • Excellent UX instincts; capable of translating insights into quality user experiences.
  • Strong collaboration skills across teams including engineering, design, and marketing.
  • Self-motivated and adaptable, able to innovate quickly.
  • Familiar with AI technologies and their application in product management.

Responsibilities

  • Drive the complete product lifecycle for features improving buyer trust on Depop.
  • Develop a product strategy aligning with eBay's and Depop's goals, integrating customer empathy and market trends.
  • Own and deliver a product roadmap on time, maintaining a strong focus on action and high-quality outcomes.
  • Lead partnerships with engineering, design, data science, and marketing to inspire confidence in product vision.
  • Define success metrics and utilize data analytics to address customer problems and measure impact.
  • Understand technical architecture to effectively collaborate with engineering and influence decisions.

Benefits

  • Full range of medical benefits including RRSP eligibility.
  • Paid time off benefits including PTO and parental leave.
  • Participation in bonus programs and restricted stock units.
  • Dynamic work environment focused on creativity and collaboration.
Full Job Description
About the team and the role:

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay in our mission to improve the customer experience for Depop, which is now an eBay company.

eBay is looking for an experienced customer centric Sr. Product Manager to help build, shape, and drive product capabilities to improve buyer trust on the Depop platform.

What you will accomplish:
  • Drive the full product lifecycle for multiple features centered around improving buyer trust end to end on Depop, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.
  • Develop a clear product strategy that aligns with eBay's and Depop's top-level goals. This requires blending deep customer empathy with an understanding of market trends, business goals, and competitive insights.
  • Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration
  • Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing.
  • Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.
  • Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions


What you will bring:
  • 5+ years of experience in product management, preferably for eCommerce products with a large and global user base (experience with Trust-related products a plus).
  • Detail-oriented approach with strong analytical abilities. Adept at interpreting metrics, diagnosing root causes, and uncovering opportunities for growth.
  • Excellent product sense and UX instincts; able to translate research and insights into simple, high-quality experiences for diverse global users.
  • Strong collaboration with engineering, design, marketing and business teams; exceptional written and verbal communication.
  • Self-motivated and directed, with ability to flex and innovate quickly.
  • Familiarity with AI technologies and their application in product management to drive innovation and efficiency.


Additional Details

The base pay range for this position is expected in the range below:
C$133,200 - C$177,800

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

About eBay

As a leader in automotive ecommerce, eBay Motors brings you millions of potential customers. Our new simplified listing plans give you unmatched levels of customization and control. So whether you're listing twenty cars a month or an entire lot, you know you're getting the value that you deserve.

eBay Careers

Joining eBay’s dynamic team offers more than just job opportunities; it’s a chance to be part of a global marketplace that values innovation, leadership, and diversity. As a leader in online retail, eBay provides a platform where ambitions flourish and career growth is fostered through comprehensive diversity training and professional development. Work You’ll Do At eBay, we empower you to drive your career path forward with a range of employment options, from internships to full-time positions. Our culture thrives on innovation and the pursuit of excellence in the digital commerce landscape. By joining our team, you’ll collaborate with skilled professionals who are adept at blending technology and creativity to achieve high-impact results. Explore eBay’s Diverse Opportunities Whether you’re starting out with an internship or seeking a leadership role, eBay’s global presence offers vast opportunities for professional growth and networking. Our commitment to diversity and inclusive culture allows every team member to feel valued and motivated. Innovate and Lead At eBay, every position contributes to our mission of creating a more connected and seamless e-commerce experience. We encourage our team to lead projects that challenge the status quo and promote innovation. With eBay, you’re not just filling a role; you’re part of a pioneering company that’s continually reshaping the world of online retail. Benefits and Growth eBay is dedicated to the well-being and development of our employees. We offer competitive benefits, leadership training, and opportunities for career advancement. Investing in our team’s growth is paramount, as they are the driving force behind our success. Join Our Team Ready to take the next step in your career? Explore the job opportunities at eBay where your skills and creativity can shine. We are hiring individuals who are passionate, curious, and eager to drive change in the e-commerce industry. Stay Connected Keep up to date with the latest career tips, company news, and industry insights available through our eBay Careers Blog. Personalize your experience by subscribing to job alert emails that match your career interests and skills. Apply Now Start your journey with eBay today. Search open positions that align with your professional aspirations and submit your resume. Our interview process is designed to understand your capabilities and potential to grow with us. Join eBay and be part of a team that’s committed to creating impactful change in the marketplace. Discover the opportunities waiting for you at eBay – a place where your career can thrive in an environment of innovation and leadership.
Learn more about eBay
Size
10,800 employees
Market Cap
$21.7 billion
Industry
Net Income
$5.6 billion
Founded
1995
5 Year Trend
+2.3%
Revenue
$10.7 billion
NASDAQ

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