The Senior Product Manager - Technical will be at the forefront of defining the developer experience strategy, development of sandbox environments, and automation of documentation to accelerate timing and improve the overall experience of customer onboarding.
This Sr. PM-T will develop a common vision and scope, establish timelines, and drive system readiness for launching Leo services. The role will work in partnership with Leo Engineering, AWS, and Amazon teams to execute the plan.
Key job responsibilities
The successful candidate plays the role of a business liaison, product and technology leader, and own the delivery of systems across the end to end customer journey:
Own and drive key input metrics to measure developer experience success; establish baselines and track CX impact over time
Author PR/FAQs for new developer experience capabilities; define product requirements and make tradeoff decisions with senior engineering leaders
Conduct direct developer observation sessions to identify unarticulated needs; translate insights into product direction changes distinct from explicit customer requests
Lead large, global, and complex technology initiatives cross-functionally with Leo Engineering, AWS, and Amazon teams
Provide visibility and clear communication to senior leadership through business reviews and operating plans
Own end-to-end system readiness and post-launch iteration to scale globally and deliver the best customer experiences
Build mechanisms to simplify and continuously innovate in an ambiguous, greenfield environment
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
A day in the life
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Redmond - 151,200.00 - 204,600.00 USD annually
