What You'll Do

• Lead product strategy, roadmap development, and prioritization for valuation and appraisal technology products, balancing customer needs, regulatory obligations, platform dependencies, and business outcomes.
• Own product discovery from problem definition through delivery, including stakeholder research, workflow analysis, market assessment, requirements development, release planning, adoption, and continuous improvement.
• Translate complex appraisal and valuation workflows - including data collection, review, quality control, risk, delivery, and exception handling - into scalable product capabilities and clear requirements.
• Define and prioritize capabilities supporting appraisal data standards and compliance, including UAD 3.6, UCDP/EAD, MISMO/XML structures, validation requirements, and applicable lender, investor, and GSE guidance.
• Partner with Engineering, Architecture, BSA, and QA teams on products that rely on APIs, schemas, integrations, rules engines, shared platform services, and structured data; provide business clarity without requiring developer-level implementation expertise.
• Lead product work involving business rules, automated review, findings, decisioning, AI-assisted workflows, and other capabilities that improve quality, consistency, speed, and operational efficiency.
• Drive legacy-to-modern product migration decisions, including capability rationalization, gap identification, sequencing, customer transition considerations, and definition of what should migrate, change, or retire.
• Manage dependencies across shared products and platform components, working with peer Product Managers and Engineering leaders to understand impacts, sequence work, and make transparent prioritization tradeoffs.
• Work directly with lenders, servicers, investors, appraisal professionals, enterprise clients, and internal business partners to understand pain points, validate proposed solutions, and incorporate feedback into roadmap decisions.
• Conduct competitive and market analysis across appraisal technology, valuation platforms, review solutions, AMCs, property data providers, and mortgage/fintech products to identify opportunities for differentiation and innovation.
• Use product, operational, quality, support, and customer data to evaluate product health, measure outcomes, identify recurring issues, and guide continuous improvement.
• Partner with Sales, Client Success, Support, Operations, and Marketing as a product subject-matter expert for customer discussions, demos, pilots, implementation planning, positioning, and launch readiness.
• Communicate product direction, decisions, risks, dependencies, and progress clearly to executive and cross-functional stakeholders, and serve as a credible product advocate throughout the product lifecycle.

What You'll Bring

• Bachelor's degree or equivalent combination of education and directly related experience.
• 5+ years of directly related product management or product development experience, preferably in valuation, appraisal, mortgage technology, real estate data, lending technology, or another regulated workflow environment.
• Experience owning complex enterprise products or workflows from discovery and requirements through delivery, launch, and ongoing optimization.
• Experience partnering with Engineering and cross-functional teams in highly matrixed environments and influencing outcomes without direct authority.
• Strong product judgment and the ability to define strategy, establish priorities, make tradeoffs, and connect roadmap decisions to customer and business outcomes.
• Ability to quickly understand complex valuation, appraisal, review, compliance, and operational workflows and translate them into product opportunities and requirements.
• Comfort discussing APIs, XML/MISMO, schemas, rules engines, integrations, cloud platforms, data flows, and architecture dependencies with technical teams.
• Ability to distinguish customer needs and underlying problems from requested solutions, synthesize feedback, and make disciplined product decisions.
• Strong capability in problem statements, product requirements, user stories, acceptance criteria, workflow definition, MVP scoping, and release prioritization.
• Demonstrated ability to align Product, Engineering, QA, Support, Operations, Sales, and leadership around shared outcomes in a highly matrixed environment.
• Clear, concise communicator who can explain complex concepts, decisions, risks, and tradeoffs to technical, operational, customer, and executive audiences.
• Uses qualitative and quantitative data to assess product performance, understand root causes, evaluate alternatives, and measure outcomes.
• Forward-thinking and adaptable; able to manage near-term delivery needs while maintaining a coherent long-term product direction.
• Understands customer value, competitive positioning, financial considerations, adoption, operational impact, and resource constraints when making product decisions.
• Proven ability to drive complex initiatives through ambiguity, manage dependencies and risks, maintain stakeholder alignment, and follow through on commitments.
• Builds trust with customers, manages expectations effectively, solicits meaningful feedback, and balances individual requests against scalable product strategy.

• Direct experience in appraisal, valuation, appraisal management, collateral risk, or residential mortgage technology.
• Working knowledge of UAD 3.6, UCDP/EAD, MISMO, appraisal XML, or comparable industry data standards and validation frameworks.
• Experience with rules engines, compliance/review platforms, automated decisioning, workflow automation, or AI-enabled product capabilities.
• Experience modernizing or migrating legacy applications, forms, or workflows into cloud-based platforms.
• Experience with API-driven products, enterprise integrations, structured data, schemas or shared platform services.