Senior Technical Product Manager, Onboarding & ComplianceLocation: Remote (US or Latin America)
Sphere LabsWhat You'll Do- Own the product roadmap for KYC, KYB, and onboarding - the systems that decide who gets access to Sphere's infrastructure and how fast they get there, for both businesses and individuals, balancing conversion speed against the compliance rigor regulated financial infrastructure demands.
- Drive strategy for the onboarding API and SDK, making it easy for integrators to build on Sphere's onboarding and compliance programs directly.
- Shape our risk rating program in partnership with compliance - the models and workflows that determine how customers are tiered, reviewed, and monitored. It starts in onboarding and will feed Sphere's broader compliance engine.
- Build internal tooling that helps compliance and operations move faster without sacrificing controls: case queues, review workflows, escalation paths, and decision audit trails - translating regulatory requirements into product specs along the way.
- Organize and prioritize engineering work in your domain: writing specs, weighing tradeoffs, and unblocking execution day-to-day.
- Define and track the metrics that matter: onboarding conversion, time-to-approval, false positive rates, manual review volume, and operational efficiency.
What We're Looking ForMust-Haves- 5+ years of product management experience. You've owned products end to end: running discovery, writing specs, shipping, and iterating on what you learn.
- You've worked with or inside a regulated institution on an API product. A bank, licensed money transmitter, or payment processor operating under financial regulation. You know what it means to ship a product where a regulator has a seat at the table.
- Deep experience in at least one of the following - ideally both, but we can fill a gap:
- Compliance and onboarding products. You've built identity verification flows, onboarding pipelines, or risk-rating systems, and you understand the tension between conversion and compliance.
- API/SDK products sold to integrators. You've worked somewhere that sells infrastructure, not just consumes it. You understand what it takes to productize compliance.
- Experience working directly with engineering teams. You've been in the weeds with engineers on prioritization, tradeoffs, and technical decisions.
- Strong written communication. You'll be writing specs, compliance-facing documentation, and cross-functional strategy. Clear, precise writing is non-negotiable.
Strong Preferences- You've built a risk rating or risk scoring program. Not just consumed a vendor's score - designed the logic, thresholds, and workflows that determine how customers are classified and routed.
- You've built onboarding for both businesses and individuals. KYB and KYC are different animals - different data sources, verification methods, and risk profiles.
- Experience building internal tooling for compliance or operations teams. Case management systems, review queues, or operational dashboards that help non-technical teams move faster without sacrificing controls.
- Background at a BaaS (Banking-as-a-Service) company. You understand building compliance products that serve both your own risk appetite and your customers' end-user onboarding needs.
- A mix of company stages on your resume. Startup experience plus time somewhere with established processes, cross-functional dependencies, and organizational scale.
- Spanish proficiency.
Nice-to-Haves- Crypto or stablecoin experience. Digital asset onboarding, blockchain-specific compliance (travel rule, chain analytics), or crypto-native KYC/KYB.
- Technical background - CS degree, engineering experience, or demonstrable comfort reading API documentation, discussing system architecture, and reasoning about data models.
- Experience at a bank. You understand the compliance expectations, internal governance, and risk management rigor of operating under a bank charter.
- Portuguese proficiency.
$180,000 - $250,000 a year
