CentralReach Essentials is the leading all-in-one AI-powered autism and IDD care platform specifically designed for small and startup therapy providers. We're seeking a
Senior Product Manager to help grow and evolve this product as we expand our revenue cycle, practice management and clinical capabilities.
This role is designed for a Senior Product Manager who is comfortable operating at the intersection of
strategy and hands-on execution. You will leverage your experience in revenue cycle and/or claim management products to contribute to the CR Essentials product direction while owning end-to-end delivery of complex initiatives across the platform. Success in this role requires navigating ambiguity, deeply understanding real-world clinic workflows, and building solutions that work across disciplines without compromising CentralReach's ABA strengths.
What You'll Do- Partner with Product Leadership to help define and evolve the CR Essentials product strategy, particularly around RCM and practice management
- Own execution for key areas of the CR Essentials roadmap, from discovery through delivery
- Help balance the complex needs of care practices while delivering a lightweight, user-friendly experience for our users
- Translate complex clinical, operational, and billing workflows into clear, scalable product solutions
- Collaborate closely with Engineering, Design, Clinical, Billing, Customer Success, and Support teams
- Define and track success metrics focused on operational efficiency, accuracy, and customer impact
- Leverage AI tools in your work and partner with internal AI experts to evolve our AI-based product capabilities
What We're Looking For - Bachelor's degree or equivalent work experience
- 5-8+ years of experience in product management, preferably in claims management, healthcare or workflow-intensive B2B software
- Strong understanding of practice management and claims or payer workflows, including scheduling, authorizations, billing, and reporting
- Experience supporting or designing for healthcare and billing professionals
- Experience leveraging AI tools in product management and developing AI-based product capabilities
- Proven ability to operate effectively in ambiguous problem spaces and influence outcomes through strong product judgment and execution
- Preferred candidates will have direct experience in the RCM / Claims Management domain
This role plays a critical part in ensuring CentralReach can support therapy practices of all sizes across the country and empower those therapists to have a meaningful impact on the lives of their patients.
#LI-Remote
Base Salary Range
$150,000-$180,000 USD
We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.
Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.
