Sr. Product Manager

Care.com

$140K — $170K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7+ years of product management experience with a focus on pricing and subscription strategies
  • Regular engagement and presentation to senior leadership
  • Ability to define and execute both strategic goals and detailed tasks
  • Strong analytical skills with experience in cohort and funnel analysis
  • Experience designing and running A/B tests to guide business decisions
  • Exceptional communication skills to align cross-functional teams
  • Deep understanding of customer needs through qualitative and quantitative methods

Responsibilities

  • Own the pricing and plan presentation experience to maximize customer conversion
  • Support optimization of the business model for premium value access
  • Optimize plan mix and customer guidance based on previous learnings
  • Collaborate with CRM for effective retargeting of unconverted customers
  • Design and execute experimentation roadmaps targeting growth metrics
  • Drive alignment across cross-functional teams for strategic execution
  • Utilize analytics to understand user segments and inform product direction
  • Foster a test-and-learn culture and mentor junior product managers
  • Make decisive trade-offs to maximize business impact while maintaining customer experience

Benefits

  • Health insurance coverage
  • Life and disability insurance
  • Generous 401K employer matching program
  • Paid holidays
  • Paid time off (PTO)
Full Job Description
Job Description

As a Senior Product Manager, you will lead high-impact initiatives focused on driving revenue growth and customer engagement through strategic optimization of subscriptions, pricing models, and monetization levers. You'll own the lower funnel - plan presentment and checkout with a focus on experimentation - seeking new ways to drive subscription sign-up, help customers find the right plan, and work with partners on retargeting strategies. You'll collaborate with senior stakeholders across engineering, design, marketing, and analytics, shaping the direction of key growth strategies through experimentation, customer insights, and bold bets that elevate the user experience and long-term business value.

What You'll Do:
  • Own the pricing and plan presentment experience for prospective customers, ensuring a tested, data-driven approach to conversion.
  • Support business model optimization, exploring and scaling new ways for customers to access premium value.
  • Optimize plan mix and duration, building on prior learnings to guide customers toward the right plan for their needs.
  • Partner with CRM to enable effective retargeting of unconverted customers, defining the offers, segmentation, and timing that drive re-engagement.
  • Design and execute complex experimentation roadmaps - including A/B and multivariate testing - targeting key growth metrics across acquisition, conversion, and retention.
  • Drive cross-functional alignment across Product, Engineering, Marketing, Analytics, Design, and Business Leaders to ensure strategic clarity, operational execution, and shared success metrics.
  • Use advanced analytics and behavioral data to deeply understand user segments, evaluate performance, and inform product trade-offs with a focus on lifetime value and profitability.
  • Champion a test-and-learn culture across the growth team, mentoring junior PMs and collaborating closely with stakeholders to scale what works and sunset what doesn't.
  • Make hard trade-offs decisively, prioritizing for maximum business impact while protecting customer experience, brand integrity and technical scalability.


Qualifications
  • Seasoned product leader: You have 5-7+ years of product management experience with a clear track record of owning complex product areas and delivering strong business results. You've driven growth through pricing, subscription, or marketplace strategies and know how to balance quick wins with long-term vision.
  • Senior leadership exposure: Regularly partner with and present to senior leadership, translating experimentation results and data into clear, actionable strategic recommendations.
  • Strategic thinker, tactical executor: You're skilled at zooming out to define high-level goals and zooming in to own details. You can turn ambiguity into clarity and lead others through complexity.
  • Strong analytical foundation: You're highly comfortable with cohort, funnel, and statistical analysis, and can independently dig into data to surface insights. You use rigorous, quantitative reasoning to inform prioritization and measure success.
  • Experimental mindset: You're passionate about testing, iteration, and optimization. You've run dozens of A/B tests and know how to design them for statistical rigor and business relevance.
  • Influential communicator: You're an engaging storyteller who aligns cross-functional teams around bold ideas. You can get buy-in across levels - from individual contributors to the C-suite.
  • Customer advocate: You ground decisions in user empathy and use qualitative and quantitative methods to deeply understand customer needs and behaviors.
  • Collaborative and humble: You build strong relationships, lead with curiosity, and elevate the people around you.


Additional Information

Salary Range: $140,000 - $170,000 The base salary range above represents the anticipated low and high end of the salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).

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