Sr. Product Analyst - IT

Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related discipline and 5-8 years of relevant experience or 9-12 years of work experience
  • Proficiency in written and verbal communication skills
  • Experience working with remote teams and stakeholders
  • Strong relationship-building skills with team members and business stakeholders
  • In-depth knowledge of business practices related to application/product support
  • Demonstrated experience with Agile methodologies
  • Excellent problem-solving and analytical skills
  • Leadership experience in small IT projects or sub-teams

Responsibilities

  • Collaborate with product team to understand business needs and outcomes
  • Deliver application or infrastructure solutions by planning, analyzing, and designing software solutions
  • Manage stakeholder engagement and maintain clear expectations
  • Identify and implement platform continuous improvements for customer experience
  • Develop technical capabilities and promote best practices in the supporting discipline
  • Review solution estimates for alignment with business needs
  • Participate in strategic product planning to assess risks and benefits
  • Apply DevOps practices for software troubleshooting and application delivery

Benefits

  • Opportunity for professional growth and development
  • Collaborative work environment with cross-functional teams
  • Exposure to cutting-edge technologies and practices
  • Ability to influence product direction and stakeholder outcomes
  • Flexible work arrangements, accommodating remote collaboration
Full Job Description
PRIMARY PURPOSE OF POSITION

The Senior Product Analyst leads full product lifecycle support for assigned applications and systems, covering daily production support, technical troubleshooting, incident, problem, and change management, and translating business needs into functional configuration and solution design. They solve and remediate complex software and systems issues across technical domains, manage release and configuration processes. Technical lead of new solutions, coordinating integrations and middleware dependencies, manage testing and release cycles. This role will actively engage and collaborate across teams while overseeing tasks of assigned analysts or contractors. The role operates independently under the general guidance of a Manager or Project Manager, ensuring stable operation, quality delivery, automation, and continuous improvement.

PRIMARY DUTIES AND ACCOUNTABILITIES
  • Work with other product team members to determine how to achieve team goals through a clear understanding of business needs and expected outcomes
  • Deliver application and/or infrastructure solutions to meet expected business outcomes by 1) assisting in planning work activities, 2) analyzing requirements, designing and building Software solutions, and 3) enhancing, maintaining or supporting existing products and processes to meet team goals and metrics
  • Maintain and enhance engagement with business partners and other stakeholders; manage scope and expectations with stakeholders
  • Identify and implement continuous improvements associated with the platform to support effortless customer experiences
  • Develop and maintain technical capabilities within supporting discipline or function (including best practices)
  • Review estimates of specific solutions to ensure time, cost and design meets the needs of the business.
  • Participates in strategic product planning meetings for insight on risk, cost vs. benefit, impact
  • Apply DevOps practices to troubleshoot, debug, and resolve software defects while supporting reliable application delivery
  • Provide technical and professional leadership for assigned projects while identifying opportunities to improve existing processes and support effective delivery.

MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science or related discipline and 5 - 8 years of experience (product development, product management, business analysis) or 9 - 12 years relevant work experience
  • Excellent communications skills (written & verbal)
  • Ability to work with remote team members and/or stakeholders
  • Ability to build strong relationships with team members and business stakeholders
  • Strong knowledge of business practices and processes in application/product support.
  • Strong understanding of, and demonstrated ability to implement and utilize Agile
  • Strong problem-solving skills and analysis ability
  • Experience leading small IT Projects or sub-teams and knowledge of IT project management in correlation to the product line
  • Manage software support contracts for area of responsibility
  • Maintain and enhance engagement with business and IT partners

PREFERRED QUALIFICATIONS
  • Programming / scripting (e.g., C#, .NET, ASP)
  • API design, development, frameworks, and management
  • Physical and VM server configuration and monitoring
  • Cloud (SaaS/PaaS/IaaS) architecture and monitoring
  • Core network services Network and Firewall (IP, DNS, DHCP)

About Constellation Energy Generation, LLC.

Constellation Energy Generation, LLC Careers

Joining Constellation Energy Generation, LLC presents an unparalleled opportunity to become part of a team of professionals dedicated to leading the energy sector through innovation and sustainable practices. As one of the foremost companies in energy generation, Constellation Energy Generation, LLC offers a variety of career paths filled with advancement and growth opportunities.

Explore Job Opportunities

Constellation Energy Generation, LLC is continuously seeking talented individuals who are eager to drive change and excel in a dynamic industry. With a range of positions available, from engineering to business development, the company provides a platform for professionals at every stage of their career to flourish.

Internship Programs

Kickstart a career in energy with Constellation Energy Generation, LLC’s internship programs. These opportunities allow students to gain hands-on experience, develop essential skills, and work alongside seasoned professionals. Internships at Constellation Energy Generation, LLC are stepping stones to full-time positions and a great way to build a network within the energy sector.

Culture and Benefits

Constellation Energy Generation, LLC is committed to fostering a workplace where diversity and inclusion are integral to the company culture. Employees enjoy a comprehensive benefits package that supports both their professional and personal lives, promoting a healthy work-life balance. The company’s dedication to leadership and diversity training ensures that all team members have the resources they need to succeed.

Professional Growth and Development

The commitment to employee growth is evident in Constellation Energy Generation, LLC’s approach to professional development. Employees are encouraged to take leadership roles, participate in networking events, and engage in continuous learning through various training programs. This focus on professional enhancement allows individuals to constantly evolve their careers and lead the industry in new and exciting directions.

Hiring Process

The hiring process at Constellation Energy Generation, LLC is designed to identify individuals who are not only skilled but who also align with the company’s values of innovation and leadership. Candidates can expect a thorough interview process where they can showcase their skills and learn more about the company’s mission and values. Interested applicants are encouraged to submit a detailed resume and prepare for a journey towards a rewarding career.

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