What you can expect

We're hiring a Product Manager to own Common Room's integrations and data-sync surface. This is the capabilities customers trust with their most critical GTM data. You'll own the product areas that keep customer data complete, current, and reliable.

You'll partner with customers, AEs, CSMs, and a pod of engineers and designers. The work spans 0-to-1 (new integrations, new data surfaces, agent-facing APIs) and 1-to-n (hardening sync reliability so customers trust us and expand). You'll report to our Head of Product and work closely with the founding team.

Responsibilities

• Defining the integrations and platform strategy and roadmap. This is the surface area that determines whether customers trust our data enough to run their GTM on it.
• Making reliability a product outcome: uptime, data freshness, and accuracy customers never have to think about — and fast, legible triage when something does break.
• Shipping AI agent workflows and APIs that move real GTM work across customer systems end-to-end: enrichment, sync, signal-to-action — not demos, production.
• Owning a small set of customer relationships directly, and turn what you learn into product bets the whole company can rally behind. Especially where integrations make or break a renewal.
• Partnering with engineering and design to make complex capabilities seem simple. Self-serve integration setup a non-technical RevOps lead can actually configure, sync behavior a data team can actually trust.
• Owning the work through migrations, deprecations, enablement, and the Sales and CS feedback loop that turns features into retained revenue.
• Raising the bar on product craft across the team — through the work you ship and the way you operate.

What we’re looking for

• Have 6+ years in product management. (At least one tour owning integrations, data sync, or a platform/API surface for B2B SaaS — CRM (Salesforce, HubSpot), sales-engagement platforms (Outreach, Salesloft, Apollo), webhooks).
• Have PM-level fluency with the integration primitives. (OAuth, webhooks, rate limits, and data mapping/object sync) Enough to make the calls and earn engineering's trust without writing the API code yourself.
• Have a track record of owning reliability as a product outcome, rather than treating it as engineering's problem. (Uptime, freshness, accuracy, error rates, incident triage).
• Demonstrate real fluency with AI products: you've shipped LLM- or agent-powered features in production. You have opinions about evals and agent design, and you know where the technology genuinely helps versus where it's marketing.
• Have a first-principles take on what GTM should look like in an AI-agent world. As well as the systems thinking to assess how one decision ripples across data, identity, and downstream syncs and agents.
• Be comfortable with being the direct responsible individual for customer relationships. Running discovery, sitting in on calls, and translating into specs — and calm as the escalation point when an integration breaks.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click for more information.

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