Sr Pro, Business Analysis

Cotality

• $77K — $90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Information Systems, Operations Management, or related field preferred
  • Minimum of 3+ years of experience in business analysis, operations management, or process engineering
  • Advanced proficiency in business analysis frameworks and process re-engineering methodologies (e.g., Lean, Six Sigma)
  • Proven experience leading cross-functional teams and managing end-to-end improvement projects independently
  • Exceptional verbal, written, and presentation skills with the ability to influence stakeholders
  • Strong problem-solving capabilities with a data-driven approach

Responsibilities

  • Independently scope, plan, and execute complex process improvement initiatives
  • Map and evaluate existing workflows, identifying operational bottlenecks and inefficiencies
  • Assemble and lead multi-disciplinary project teams to deliver high-impact solutions
  • Establish advanced operational metrics and KPI dashboards to track process efficiency
  • Consult with senior stakeholders on business process re-engineering techniques
  • Develop analytical reports and present data-driven recommendations to stakeholders
  • Guide and mentor junior Business Analysts in process methodologies and tools

Benefits

  • Generous PTO and 11 paid holidays, plus well-being and volunteer time off
  • Up to 16 weeks of fully paid parental leave and a baby stipend
  • Multiple medical plan options with mental health and wellness support
  • 401(k) with company match and vesting after one year
  • $400 annual well-being stipend and tuition assistance up to $5,250
  • Recognition Rewards, Referral bonuses, exclusive discounts and more
Full Job Description
Job Description:

We are seeking a SeniorProfessional Business Analyst to lead end-to-end, cross-functional process optimization initiatives. In this role, you will analyze complex workflows, apply lean/re-engineering methodologies, design metrics, and facilitate change to drive operational excellence across the organization.

Key Responsibilities
    • Process Optimization & Execution: Independently scope, plan, and execute complex process improvement initiatives across diverse business functions.
    • Analysis & Problem Solving: Map and evaluate existing workflows, using root-cause analysis to pinpoint operational bottlenecks, performance shortfalls, and inefficiencies.
    • Cross-Functional Leadership: Assemble, facilitate, and lead multi-disciplinary project teams to deliver high-impact business solutions on time and within scope.
    • Data & Performance Measurement: Establish advanced operational metrics, KPI dashboards, and leading indicators to track process efficiency and drive continuous improvement.
    • Strategic Advisory: Consult with senior stakeholders on business process re-engineering (BPR) techniques to enhance quality, speed, and overall performance.
    • Reporting & Presentation: Develop analytical reports and present data-driven recommendations, control plans, and methodology frameworks to key stakeholders.
    • Mentorship & Mentoring: Guide, train, and coach junior Business Analysts in process methodologies, data tools, and problem-solving techniques.

Job Qualifications:
  • Education: Bachelor's degree in Business, Information Systems, Operations Management, or a related field preferred
  • Experience: Minimum of 3+ years of progressive experience in business analysis, operations management, or process engineering.
  • Technical Expertise: Advanced proficiency in business analysis frameworks, process re-engineering methodologies (e.g., Lean, Six Sigma), and quantitative data analysis.
  • Project & Team Leadership: Demonstrated experience leading cross-functional teams and managing end-to-end improvement projects independently.
  • Communication: Exceptional verbal, written, and presentation skills with a proven ability to influence stakeholders at all levels.
  • Analytical Skills: Strong problem-solving capabilities with a data-first approach to diagnosing operational challenges.


Annual Pay Range:
77,700 - 90,000 USD

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:
  • Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
  • Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
  • Health: Multiple medical plan options with mental health and wellness support offerings.
  • Retirement: 401(k) with company match and vesting after one year.
  • Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
  • Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!


Connect with us on social media! Click on the quicklinks below to find out more about our company and associates

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