Sr. Principal Technical Program Manager

G-P

$176K — $221K *
US-AnywhereRemote in United States
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in SaaS product development and program management.
  • Experience with AI-driven development lifecycles and integration of AI in program management.
  • Bachelor's degree in Computer Science, Engineering, Statistics, or related fields.
  • Proven ability to build trust and lead teams in ambiguous environments.
  • Skilled in conflict resolution and rapid adaptability to change.
  • Familiarity with project management tools like Jira, Confluence, and Google Suite.

Responsibilities

  • Manage multiple concurrent programs of varying complexity and size.
  • Ensure alignment of programs with the Program Playbook to achieve optimal outcomes.
  • Establish regular execution rhythms to facilitate decision-making and clarify ownership.
  • Utilize clear reporting systems to communicate project health and milestone tracking to leadership.
  • Incorporate AI tools into program management for automated tracking and reporting.
  • Adapt traditional program management practices to account for the unpredictability of AI development.
  • Maintain a centralized Work Surface to monitor initiative status and dependencies.
  • Proactively identify and mitigate delivery roadblocks.

Benefits

  • Generous paid parental leave.
  • Flexible time off policy.
  • Spending accounts to assist with expenses.
  • Comprehensive medical, dental, and vision insurance.
  • Sabbatical leave after 5 years of service.
  • Additional variable compensation options available.
Full Job Description
About The Position

The Sr. Principal Technical Program Manager is a systems-thinker who translates ambitious company goals into a highly structured "System View" to drive major outcomes. You will be the engine of execution. You will operationalize frameworks on the ground, manage complex concurrent programs, and lead execution to ensure timely delivery of outcomes. Crucially, as we scale our AI initiatives, this role demands a forward-thinking leader who actively leverages AI and Agentic workflows in their daily program architecture and successfully navigates the unique pacing and unpredictability of AI-driven development.

What You'll Do
  • Manage multiple concurrent programs varying in size and complexity, maintaining objective oversight while demonstrating a deep passion for the program's success.
  • Ensure every program aligns to a strict Program Playbook-meaning the technical capability is successfully delivered and the targeted outcomes are fully realized.
  • Establish a consistent execution rhythm and rituals to force decision-making, remove blockers, and clarify ownership.
  • Act as an "information radiator," utilizing clear reporting systems to communicate delivery health, milestone tracking, and look-ahead risk analysis to leadership.
  • Integrate AI seamlessly into your program management workflows, such as utilizing AI and agentic tools to automate RAID (Risks, Actions, Issues, Decisions) logs and synthesize status updates into concise executive summaries.
  • Govern the inherent unpredictability of AI development, adapting traditional program management to account for experimentation.
  • Maintain a centralized Work Surface (e.g., Jira, Confluence) as the ultimate hub for tracking initiative status, critical paths, and dependencies.
  • Identify and overcome delivery roadblocks in a complex environment, escalating risks quickly and effectively.

What We're Looking For:

Minimum Requirements:
  • Minimum of 10 years of experience in SaaS product development, program management, and release management.
  • Direct experience with AI-driven development lifecycles and utilizing AI/Agentic workflows to optimize program management architectures.
  • BS in Computer Science, Engineering, Statistics, or a related technical field.
  • Proven ability to earn trust quickly, mobilize teams, and set direction in highly ambiguous environments.
  • Ability to deliver tough messages with grace, resolve conflict, and adapt to change rapidly.
  • Experience and familiarity with industry-standard project management software (e.g., Jira, Confluence, Google Suite).

Preferred Requirements:
  • Deep proficiency in the rapidly evolving AI landscape (LLMs, generative AI, agentic frameworks) with a demonstrated ability to integrate these capabilities into practical, future-proof program management strategies.
  • Effective presenter, negotiator, and collaborator who can communicate with clarity and precision at all levels of the organization.
  • A strategic mindset equally passionate about business outcomes and deep technology.


The annual gross base salary range for this position is $176,000 - $221,000 plus variable compensation.

Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:

  • Sales Roles: This position is eligible for a commission structure in addition to base salary.
  • Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.

Benefits

G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.

Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:

G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate's background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate's specific record and the duties and requirements of the specific job.

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