ServiceNow

Sr. Principal Strategist, Value Led Transformation

ServiceNow • $130K — $180K *
US-AnywhereRemote in Charlotte, NC
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in the financial services industry with expertise in strategy and operations
  • 10+ years at a leading consulting firm focusing on transformational change
  • Strong financial acumen with advanced modeling skills
  • Exceptional presentation abilities for C-level audiences
  • Proven track record of developing trusted advisor relationships
  • Experience creating thought leadership and impactful communications
  • Proven success in meeting revenue targets for designated accounts

Responsibilities

  • Develop industry-relevant value narratives for strategic customers
  • Partner with account executives to enhance pipeline generation
  • Calculate detailed analyses for key pursuits, tailoring deliverables for varied audiences
  • Identify and integrate key performance indicators into business cases
  • Collaborate with cross-functional teams to align insights and narratives

Benefits

  • Flexible work arrangements promoting work-life balance
  • Opportunity to travel up to 40% of the time
  • Engagement with senior leaders and C-suite stakeholders
  • Dynamic environment fostering professional growth
  • Collaboration with a distributed, high-performing team
Full Job Description
Job Description

The Financial Services Insurance Strategist is a role that operates together with ServiceNow's customer-centric sales teams as well as with other key functions within ServiceNow (i.e., executive offices, industry go-to-market, solution sales) to identify, calculate, and develop value narratives for our most strategic customer and biggest bets. These narratives must demonstrate how ServiceNow's solutions impact our customers' P&L (reduce costs, increase revenue), show industry relevancy across our customer's priorities and challenges, and be compelling in nature. S/he will serve as the main point of contact for the AMS-based Insurance account sales teams. They will help our account teams to connect with senior and C-suite stakeholders and take our messaging, communications and experience to the next level with a financial acumen and industry-based lens.

The ideal candidate brings a powerful combination of:
  • Consulting experience at a leading strategy / consulting firm
  • Experience acquired from working for a leading Financial Services company
  • Working knowledge of how technology can and should be leveraged to drive transformation change in the In
  • Experience in a customer-facing role selling and delivering consulting services

S/he will closely align with our core and solution account teams to seed and develop strategic opportunities. S/he will build trusted relationships with customer and partner executives, partner with sales leaders, and be a significant contributor to the revenue growth in our Financial Services accounts in AMS.

This Strategist is responsible for three specific areas of responsibility, including:
  1. Industry-relevant value strategy: Develop value narratives and horizons for ServiceNow's most strategic customers that are industry relevant and compelling. Work with account teams to identify and align ServiceNow's extended go-to-market teams around dream big value narrative ideas.
  2. Value output driving pipeline generation and expansion: Partner with account executives and their teams to progress pipeline by infusing value and industry expertise. Calculate analyses for top pursuits, including value estimates and outcome-focused business cases. Tailor storytelling and deliverables for customer audience and personas (i.e. CIO vs. line of business owner).
  3. Value KPI design: Identify the value of use cases and key processes within Insurance. Work with cross-functional teams to infuse these insights and KPIs into value models, business cases, and executive presentations.

A compelling candidate brings a unique combination of experiences, spanning senior leadership experience in the Financial Services industry, an understanding of financial modeling and acumen, and depth of expertise in strategic consulting. S/he is expected to "roll up their sleeves" and is equally comfortable devising a multi-year strategy to penetrate the local market while also tracking the status of existing opportunities and key areas of pursuit. S/he thrives in a high growth, fast-paced environment, and can maintain a 'north star' point of view despite managing urgent requests of a given day. S/he will maintain a pulse on broader ServiceNow and Global Sales priorities, programs, and communications, and advise on ideal messaging, channels and approaches with the goal of delivering the best possible solution for customers. We're looking for a high-energy, relationship building and empathetic partner who has a business-building mindset and is a remarkable communicator!

Qualifications
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 5+ years of experience in the financial services industry with proven success in guiding strategy, operations and day to day functions
  • 10+ years at a top tier consulting firm designing and driving transformational change for financial services clients
  • Exceptional financial acumen and modeling skills
  • Exceptional executive presentation skills - in person, on zoom, C-level
  • Ability to develop trusted advisor relationships with customers and sales organizations; demonstrated ability to advise and influence senior leaders, multiple teams / departments on strategy, messaging and customer engagement
  • Experience producing thought leadership content and communications
  • Resourceful, self-motivated and able to prioritize independently shifting workloads in a dynamic, high growth environment
  • Agile business mind; adept ability to work in a matrix organization structure with a highly distributed team, leading through influence and relationship-building
  • Proven ability achieving revenue targets for an overall region and accounts, in partnership with direct account sales teams
  • Superior organizational skills with ability to effectively prioritize
  • Ability to travel up to 40% of the time
  • Bachelors and/or Masters degree in Business, Technology, Engineering or related fields


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

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Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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