Sr Principal Security Sales SpecialistYour role at DynatraceRole Overview As an Observability Strategist, you will serve as a trusted executive advisor and technical authority for enterprise organizations undergoing digital transformation. You will bridge the gap between deep technical infrastructure-metrics, logs, traces, and OpenTelemetry-and high-level business outcomes.
In this role, you will partner directly with C-suite executives, VP-level engineering leaders, and SRE/DevOps teams to define, execute, and scale modern observability practices. You won't just recommend tools; you will transform how enterprises measure system reliability, operational efficiency, and customer experience using the Dynatrace Software Intelligence Platform.
Key Responsibilities Strategic Advisory & Thought Leadership
- Drive Business Alignment: Translate complex telemetry data into actionable business insights, helping customers connect application performance directly to revenue, user retention, and operational efficiency.
- Maturity Assessments: Evaluate existing enterprise monitoring/observability maturity and build multi-year transformation roadmaps toward automated, AI-driven operations.
- C-Suite Engagement: Deliver executive briefings, business reviews, and strategic workshops to CIOs, CTOs, and VP of Infrastructure/Engineering stakeholders.
Architecture & Technical Mastery
- Architect Observability Strategy: Guide enterprise adoption of full-stack observability across hybrid, multi-cloud, and microservice environments (AWS, Azure, GCP, Kubernetes).
- Open Standards & Dynatrace Ecosystem: Standardize data ingestion practices utilizing OpenTelemetry alongside native Dynatrace capabilities (Grail™, Davis® AI, OneAgent®).
- SRE & Automation Practices: Help enterprise teams establish meaningful Service Level Indicators (SLIs), Service Level Objectives (SLOs), and automated remediation workflows.
Enablement & Practice Building
- Center of Excellence (CoE): Assist enterprise clients in building internal Observability Centers of Excellence to democratize data across development, security, and operations.
- Cross-Functional Collaboration: Partner internally with Dynatrace Product Management, Engineering, and Customer Success teams to feed real-world client insights back into product strategy.
What will help you succeed Qualifications & Requirements - 8+ years in technical consulting, solution architecture, software engineering, or enterprise IT advisory.
- 3+ years directly focused on observability, APM, AIOps, or Site Reliability Engineering (SRE) practices at enterprise scale.
Technical Skills - Deep Observability Expertise: Expert-level knowledge of metrics, logs, traces, profiles, and events (MELT), with a focus on open standards like OpenTelemetry.
- Cloud-Native Architecture: Hands-on familiarity with Kubernetes, serverless architecture, Docker, and multi-cloud infrastructure (AWS, Azure, GCP).
- Dynatrace Platform Knowledge: Strong proficiency with the Dynatrace ecosystem (Grail™, Davis® AI, Smartscape®, Workflows, AppEngine) or comparable enterprise platforms.
- Automation & DevOps: Understanding of CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern release management strategies.
Leadership & Soft Skills - Strong executive presentation skills with a proven track record of influencing senior leadership.
- Ability to articulate technical concepts to non-technical business stakeholders clearly.
- Pragmatic problem-solving mindset with a passion for driving measurable customer outcomes.
Preferred Qualifications - Official Dynatrace Certifications (Dynatrace Certified Professional or Master).
- Certified Kubernetes Administrator (CKA) or major Cloud Provider certifications (AWS Solutions Architect, Azure Solutions Architect).
- Background in FinOps or Business Service Management (BSM).
Compensation and Rewards The base salary range for this role is $192,000 - $240,000. When determining your salary, we consider your experience, skills, education, and work location.
Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
We also offer medical/dental benefits, and a company matching 401(k) plan for retirement
