Amazon

Sr. Mgr, Strategy & Ops, Amazon Creator Services

Amazon$158K — $213K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field
  • 5+ years in strategy, business operations, or corporate strategy
  • 5+ years working with creators and customer-facing teams
  • Experience in the creator economy or media/entertainment industries
  • Strong partnership building and cross-functional alignment skills
  • Advanced communication skills with senior stakeholders

Responsibilities

  • Support leadership operations of Creator Services and Creator Ad Partnerships
  • Drive strategic projects addressing ambiguous business challenges
  • Identify and evaluate new opportunities in creator services and partnerships
  • Build frameworks to allow quick, data-driven decisions
  • Collaborate with finance and analytics to create performance dashboards
  • Execute quarterly business reviews and strategic planning cycles

Benefits

  • Comprehensive health insurance including dental and vision
  • 401(k) matching contributions
  • Paid time off and parental leave
  • Adoption and Surrogacy Reimbursement coverage
  • Employee Assistance Program (EAP) and Mental Health Support
Full Job Description
Creator Services is seeking a leader to help develop and grow Creator Services. The role's responsibilities require managing day-to-day team operations, alongside new program, product, and content experimentation. We are looking for someone to shape ambiguous problems into solutions, build new mechanisms and processes, and lead cross-functional work across Creator Services and broader Amazon Entertainment teams. This high-visibility role reports to the Head of Strategy & Operations and must be located in New York City.

Key job responsibilities

- Support Creator Services and Creator Ad Partnerships leadership operations. Own key documents, meetings, goal planning/tracking, resource planning, and communications.

- Drive Creator Services and Creator Ad Partnerships strategic projects. Tackle ambiguous problems with analysis, strong business judgment, financial acumen, and bias for action. Focus areas include the creator economy, video monetization, AI capabilities, and content distribution.

- Identify and evaluate new Creator Services and Creator Ad Partnerships opportunities. These can include new trends, partnerships, investments, and/or acquisitions. Work with cross-functional teams including executive leadership, Corporate & Business Development, Finance, Content, Product, and Engineering to assess these opportunities.

- Build and maintain strategic frameworks and operating mechanisms that enable the team to move quickly and make data-driven decisions

- Partner with finance, analytics, and business intelligence teams to develop performance dashboards and reporting that track key business metrics

- Support the development and execution of quarterly business reviews, operating plans, and strategic planning cycles

BASIC QUALIFICATIONS

- Bachelor's degree

- Experience solving complex problems quantitatively and develop actionable data-driven business recommendations

- 5+ years of experience in strategy, business operations, corporate strategy, or a related field.

- 5+ years professional experience working with creators, products, and/or customer-facing teams (e.g., partnerships, sales, support, marketing).

- 5+ years familiarity with the creator economy, digital services, or media/entertainment industries.

- Professional experience in entertainment and cross-functional organizations.

- Proven experience building partnerships internally and externally, and demonstrated success in cross-functional stakeholder alignment.

- Advanced written and verbal communication skills with ability to influence senior stakeholders.

PREFERRED QUALIFICATIONS

- Experience handling ambiguous or undefined challenges through strong problem solving abilities

- Experience in a fast paced, dynamic organization

- Experience owning program strategy, managing end-to-end delivery, and communicating results to senior leadership

- Demonstrated ability to manage multiple stakeholders and priorities while delivering creative solutions.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 158,100.00 - 213,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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