American Express

Sr Mgr-Program Mgmt

American Express$120K — $150K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience.
  • 7+ years of experience in Product Strategy, Technology Business Management, Portfolio Management, or related fields.
  • Proven ability to define product vision, strategy, and roadmaps for enterprise technology platforms.
  • Experience developing AI-ready data strategies.
  • Proven record of leading cross-functional initiatives in tech, finance, product, and engineering.
  • Strong executive communication and stakeholder management skills.
  • Familiar with Agile product management methodologies.

Responsibilities

  • Own and execute product strategy and roadmap for the enterprise TBM ecosystem.
  • Lead product discovery and consensus-building across stakeholders for scalable solutions.
  • Identify and drive automation and optimization within the TBM ecosystem.
  • Develop an understanding of end-to-end supply, demand, and delivery workflows.
  • Enhance Total Cost of Ownership (TCO) methodologies for improved portfolio insights.
  • Uncover actionable portfolio insights through data across enterprise platforms.
  • Drive integration of demand, financial, and operational systems into a unified portfolio ecosystem.

Benefits

  • Comprehensive health, dental, and vision insurance plans.
  • Flexible work schedule including options for remote work.
  • Professional development opportunities and training programs.
  • Employee wellness programs and initiatives.
  • Retirement savings plan with company matching.
Full Job Description
Job Description

Within the TBE's Technology Portfolio Management organization, the Senior Manager of Transformation & Product Strategy will drive the next phase of our enterprise TBM and portfolio ecosystem evolution. This role owns the product vision and transformation roadmap for our connected portfolio toolset, integrating planning, workforce, financial, and delivery systems into a cohesive ecosystem that enables better planning, technology investment transparency, and insight-driven decision-making.

As our TBM capabilities mature, this role will ensure our tools, data, standards, and operating model work together seamlessly - positioning the organization to leverage connected data for actionable insights and AI-augmented decision support.

Responsibilities

What You'll Do:

Own TBM Ecosystem Product Strategy

  • Define and execute the product strategy and roadmap for the enterprise TBM and portfolio management ecosystem (Apptio Targetprocess and supporting data platforms), with a strong focus on building trusted, connected data that enables AI driven insights.


  • Lead product discovery with stakeholders across the enterprise to gather requirements, build consensus, and translate into scalable cross-platform solutions across portfolio management tools.


  • Identify and drive automation and optimization opportunities across the interconnected TBM and portfolio management ecosystem to improve process efficiency, data quality, and user experience.


  • Develop a deep understanding of end-to-end supply, demand and delivery workflows across the portfolio ecosystem to design scalable, integrated solutions.


Modernize Costing, Forecasting & Workforce Connectivity

  • Enhance Total Cost of Ownership (TCO) methodologies to improve financial transparency and portfolio insights.


  • Surface actionable portfolio insights by leveraging data across enterprise planning platforms and transforming complex information into meaningful reporting and dashboards tailored for executive and operational stakeholders.


  • Enable scenario planning capabilities through integrated planning and operational data.


Lead Ecosystem Integration & Transformation

  • Drive integration of demand, workforce, financial, operational, and delivery systems into a connected portfolio ecosystem.


  • Improve system integrations, data quality, and process consistency across planning, forecasting, reporting, and governance.


Lead Data Strategy and Enable Insight-Driven & AI-Augmented Planning

  • Drive data strategy by establishing trusted, governed, and AI-ready data foundations that enable advanced analytics and AI-powered decision-making.


  • Partner with Data & AI teams to improve portfolio data and enable AI-powered insights, forecasting, prioritization, productivity measurement, and governance.


  • Deliver actionable portfolio insights that support executive decision-making and strategic investment planning.


Who You Are

  • Enterprise transformation professional with experience modernizing portfolio, planning, or financial management ecosystems


  • Strategic product practitioner who treats enterprise platforms as connected products, not just tools


  • Systems thinker who can connect demand, workforce, cost, delivery, and value into a cohesive model


  • Financially credible with expertise in forecasting, costing methodologies, TCO, and scenario planning


  • AI-fluent transformational professional able to shape AI use cases


  • Influential communicator with executive presence and proven ability to drive change through stakeholder alignment


Qualifications

Education and Experience

  • Bachelor's Degree or equivalent experience.


  • 7+ years of experience in Product Strategy, Product Management, Technology Business Management, Portfolio Management, or related disciplines.


  • Experience defining product vision, strategy, and roadmaps for enterprise technology platforms.


  • Demonstrated ability to shape data strategy that produces AI-ready data.


  • Experience identifying and operationalizing AI-augmented business use cases.


  • Experience leading cross-functional initiatives involving technology, finance, product, and engineering organizations.


  • Experience translating complex business problems into scalable technology solutions.


  • Strong executive communication and stakeholder management skills.


  • Experience with Agile product management methodologies and roadmap planning.


  • Bachelor's degree required; advanced degree preferred.


Preferred Qualifications

  • Experience with ApptioOne, Apptio Targetprocess, or comparable Technology Business Management platforms.


  • Knowledge of Total Cost of Ownership (TCO), Technology Business Management (TBM), and portfolio investment planning.


  • Experience leading enterprise platform transformations and technology modernization initiatives.


  • Experience driving organizational change and user adoption for enterprise products.


  • Familiarity with AI-enabled product capabilities, automation, and data-driven decision making.


  • Strong analytical and strategic thinking skills with a customer-centric mindset.


About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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