Lowe’s

Sr Mgr-Merchandising Operations

Lowe’s$100K — $130K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Accounting, Finance, Economics, or equivalent experience
  • 10 years of relevant business experience
  • 5 years of leadership experience
  • 3 years in project planning and cross-functional collaboration
  • Comfortable with formal documentation and group presentations
  • Preferred: Master's degree in a business-related field
  • Preferred: Familiarity with Microsoft Office products and relational business software

Responsibilities

  • Lead strategic initiatives and projects within Merchandising Operations
  • Influence key analytics and define required reporting solutions
  • Build and maintain organization-wide relationships and networks
  • Collaborate with Sr. Leadership to enhance communication strategies
  • Resolve complex issues and conduct root cause analysis
  • Guide training and development initiatives for team members
  • Initiate and monitor process improvement activities
  • Manage customer data and collaborate with technology stakeholders
  • Drive enterprise direction and relationship with international peers
  • Serve as a key contact for merchandising and vendor engagement

Benefits

  • Opportunities for mentorship and career development
  • Access to training programs through HR/Talent COE
  • High degree of collaborative teamwork environment
  • Involvement with senior leadership at all levels
  • Engagement with innovative technology solutions
Full Job Description
Your Impact

The Sr. Mgr-Merchandising Operations owns strategic oversight and execution for work and projects within a key functional area of Merchandising Operations. The Sr. Manager leads a team of individual contributors and managers that executes the processes and projects within a functional area. The Sr. Manager is responsible for developing and executing new processes and projects. Key functional areas include Vendor/Item Onboarding, Reporting, Operational Services, Vendor Compliance, Product Content, Data Governance and Tech Enablement. Responsibilities may vary based on the area of work.

What You Will Do
  • Analytics-Key strategic influencer - assist with defining the segmentation. Define the solution reporting/capabilities required. Providing direction/recommendations and collaborating with DACI/IT
  • Building Relationships- Develop organization wide partnership; high degree of acceptance, recognition, trust and influence with others; ability to reach a win/win; proactively network stakeholders.
  • Communication-Review, adjust, and approve communications in partnership with the Merchandising Communication team. Directly liaisons with the Sr Leadership of their customer team.
  • Issue Resolution-Handles the highly complex issues and partners collaboratively with peers to resolves these issues. For ongoing issues, work to do root cause analysis on issues.
  • Training/Development-Works with Mgrs on succession planning, development and identifies training gaps in team. Works with HR/Talent COE on potential solutions. Strong mentor and coaching focus.
  • Reporting- Defining requirements and expectations on KPI's by segment. Reaching out/making connections with teams what is being seen with the data (influence the news)
  • Process Improvement- Initiates process improvement activities and streamlining, along with root cause analysis. Monitors status of processes.
  • Technology Requirements- Gather customer data; input at enterprise level; prioritizes; customer data; partnership with tech/stakeholders.
  • Project Management- Gather customer data; input at enterprise level; prioritizes; customer data; partnership with tech/stakeholders
  • Own the relationship with international peers and drive enterprise direction for functional area.
  • Merchandising & Vendor Engagement- Ensures positive engagement at the highest level; influence into segmentation; trusted partner (merchant & vendor). Face to the customer.
  • Technology development - Providing oversight and collaborating on technology product solutions of requirements, adoption and communication
  • Business Alignment-Focused on enterprise wide relationships
  • Provides input and operational metrics that influence the Merchandising roadmap
  • Maintains and refines intake and work assignment tools to ensure first time response resolution and smooth end user experience

Minimum Qualifications
  • Bachelor's degree Business, Accounting, Finance, Economics, or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 10 years Relevant business experience
  • 5 years Leadership Experience
  • 3 years Experience in structuring and writing formal documents, developing and delivering group presentations, project planning, and/or cross-functional collaboration

Preferred Skills/Education
  • Master's degree Business related
  • Experience in Microsoft products (Outlook, PowerPoint, etc.) and relational business software


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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