Johnson & Johnson

Sr. Mgr., Business Persona Gov

Johnson & Johnson$122K — $212K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in change management and persona methodologies
  • Deep expertise in end-to-end supply chain operations and cross-functional dependencies
  • Experience with user persona development and impact assessment methodologies
  • Proven abilities in business partner management and influencing senior leadership
  • Demonstrated leadership in orchestrating large-scale transformations amidst regulatory requirements
  • Strong analytical and problem-solving skills for identifying strategic risks and mitigation frameworks

Responsibilities

  • Develop and implement a strategic persona framework aligned with business priorities
  • Participate in governance forums to assess and approve design features impacting business personas
  • Advise business leaders on resistance management and persona adoption strategies
  • Champion cross-functional engagement to drive decisions based on persona-based analytics
  • Conduct impact assessments on current and future organizational processes
  • Engage key business partners for role mapping and persona governance
  • Report on persona key performance indicators and continuously improve governance effectiveness

Benefits

  • Eligibility for a retirement plan (pension) and 401(k) savings plan
  • Time off benefits including vacation
  • Opportunities for continuous professional development and coaching
  • Flexible work arrangements with potential travel opportunities
  • Engagement in a high-profile global business transformation initiative
Full Job Description
Job Function: Strategy & Corporate Development Job Sub Function: Change Management Job Category: People Leader All Job Posting Locations: Titusville, New Jersey, United States of America Job Description: We are searching for the best talent for a Sr. Mgr. Business Persona Gov.
  • We are searching for the best talent for Transcend: Sr. Manager, Business Persona Architecture and Governance!
  • Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one 7clean8 ERP as a standardized platform for growth and efficiency gains; simplifying the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support thea0Pharmaceuticala0business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.
  • Thisa0a keya0leadership role accountable for shaping and delivering business-wide persona strategies that drive organizational transformation and modernization of our global business operations. It requires outstanding business insight, deep technicala0expertise, and a provena0track recorda0of leading sophisticated, change initiatives across multi-year, high-profile programs.
  • As the owner of the persona framework, you willa0seta0a visionary approacha097defining and implementing a Persona Clean Corea0methodology, ensuring end-to-end ownership, and orchestrating cohesive architecture and governance across cross-functional teams. This role will embed agility and continuous improvement into the organization, influencing business leaders and partners, and aligning persona strategies with the IM Transcend program releases,a0Operatea0State, and ensuring tight connection to IM Digital Operating Model Principles. Operating at the critical intersection of strategy and execution, you will actively drivea0appropriate governancea0practice tied to Personas to accelerate transformation, mitigate risks, and deliver maximum value.
Key Responsibilities: Strategic Leadership, Influence, and Governance:
  • a0Develop and cultivate the strategic persona framework across People, Process, Data and Technology fronts aligned to business priorities, ensuring comprehensive risk mitigation, prioritization, and readinessa0
  • Active participation in key forums and program governance boards to ensure adequate assessment and approval of any design and/or features whicha0impacta0business personasa0
Transformation Execution & Organizational Enablement:
  • Acts as a strategic advisor to business leaders, guiding resistance management, communication, and targeted persona adoption strategiesa0
  • Champions cross functional engagement User Accessa0Management(UAM), Security, ISRM, RAC, Training and Data to account for E2E views a0bringing clarity via comprehensive persona-based analytics and insights to drive decisions and ensure various compliance anda0GxPa0requirementsa0
  • Orchestrates impact assessments that explicitly includes retrofit,a0currenta0and future assessments of ways of working, SOPs, training,a0communicationsa0and downstream provisioning impacts; manage upstream/downstream dependencies across teamsa0
  • Engages with key business partners at global functional and local site levels asa0requireda0to drive relevant role mapping execution and persona governancea0
Insights & Analytics:
  • Sets and reportsa0personaa0key performance indicators to program leadership and other councils and forums. Collaborate closely with peer groups to bring cohesive view and transparency ona0end to enda0insights for complete persona governancea0
  • Continuous Improvement and Compliancea0
  • Implements regular maturity assessments and audits to continuously improve persona governance effectiveness and compliance standarda0
  • Completes management and implementation of retrospective persona cleanup and technical debt rehabilitation from prior releasesa0
Leadership:
  • Manage teams both directly and indirectly through delivery and execution.a0
  • Coach direct team members and adjacent teams through execution of strategic priorities and operational execution activities.a0a0
Qualifications: Required:
  • 5+ years of in-depth, leadership experience delivering change management principles, persona /a0role baseda0methodologies, and strong technical prowessa0
  • Deepa0expertisea0in end-to-end supply chain operations, with a strategic understanding of cross-functional dependencies and customer engagement pointsa0
  • Experience using methodologies such as user persona development, journey mapping, impact assessment, and mitigation and realization strategiesa0
  • Excellent business partner management and persuasive influencing abilities, with extensive experiencea0facilitatinga0governance and chairing senior leadership forums across diverse global and regional functions; able to influence, engage, and align partners and executives across all organizational levelsa0
  • Demonstrated leadership in orchestrating large-scale transformation, driving critical shifts in operational models at both enterprise and local levels, whilea0maintaininga0meticulous alignment with regulatory frameworks ina0highly complex, regulated industriesa0
  • Resilient and tenacious with outstanding analytical and problem-solving competence. Consistentlya0identifyinga0strategic risks and architecting resilient mitigation frameworks for complex, high-stakes business challengesa0
Preferred
  • Recognized experience in change, process, and persona impact analysis, with a consistent record ofa0anticipatinga0and leading downstream and upstream implications across design, SOP, training, change management, and operational executiona0
  • Deep experience navigating regulated environments (pharmaceutical/biotech), with a strong grasp of compliance-driven access requirements and enterprise risk managementa0
Other
  • This position requires up to 40% domestic and international travela0
Required Skills: Preferred Skills: Alliance Formation, Business Model Innovation, Change Management, Communications Measurement, Cross-Functional Collaboration, Developing Others, Impact Reporting, Inclusive Leadership, Industry Analysis, Leadership, Operations Management, Organizational Change Management, Self-Awareness, Stakeholder Engagement, Strategic Change, Strategic Thinking, Team Management, Training People The anticipated base pay range for this position is : $122,000.00 - $212,750.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company92s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation 93

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

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At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

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Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

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Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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