CBRE Group, Inc

Sr Meeting & Events Manager onsite Downtown NYC

CBRE Group, Inc • $115K — $135K *
New York, NY 10025In-Person
Hospitality & Recreation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree required with 5-8 years of relevant experience.
  • Preferred experience in staffing, training, and performance management.
  • Player-coach mentality with strong collaboration skills.
  • Flexibility for early morning, after hours, and weekend events.
  • Ability to communicate complex information and performance expectations effectively.
  • Proven leadership capabilities to motivate teams across multiple disciplines.
  • Proficiency in Microsoft Office, Google Suite, and event booking software (EMS) is mandatory.

Responsibilities

  • Supervise and develop a team, including training and performance evaluations.
  • Plan and assign daily activities and schedules for team members.
  • Track deadlines and mentor team members as needed.
  • Act as the main client contact for event strategies and forecasts.
  • Resolve complex client inquiries and escalate feedback efficiently.
  • Implement process enhancements for event success in partnership with clients.
  • Review productivity reports and present insights to leadership.

Benefits

  • Work in a fully onsite role with little to no travel.
  • Opportunity to lead and influence a dynamic events team.
  • Engagement in high-level planning and execution of significant events.
  • Access to professional development through performance evaluations and coaching.
  • A supportive environment that values flexibility and innovation.
Full Job Description
About the Role:

As a CBRE Events Sr. Manager, you will be responsible for the management of a team assigned to meetings, events & conference services.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

This is a fully onsite role in NYC downtown area with little to no travel.

What You'll Do:
  • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
  • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
  • Set and track staff and department deadlines. Mentor and coach as needed.
  • Serve as a primary contact to the client for meeting & events forecasts and strategies.
  • Troubleshoot and resolve complex client inquiries and escalated feedback.
  • Implement enhancements for event success in partnership with the client. This includes suggesting improvements to processes, procedures, and systems.
  • Review reports to measure productivity and present findings to CBRE & client leadership.
  • Create and monitor department SLAs, KPIs, and benchmarks. Monitor related performance data, identify solutions for gaps and implementation of efficiencies.
  • Apply a broad knowledge of the business, discipline, and how own discipline integrates with others to achieve team and departmental objectives.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans. Be flexible in adjusting to business needs.
  • Identify and solve technical and operational problems of complexity in partnership with client.
  • Recommend and advise on adjustments to existing methods, processes, and standards within job discipline.
  • Develop end-to-end event plans to ensure flawless execution from start to finish.
  • Produce detailed event planning timelines and track progress. Troubleshoot and resolve issues as they arise.
  • Distribute event orders and schedules to vendors and team defining event specifics. Create timelines and floorplans for set-up, event flow, and event set up and tear down details.
  • Support pre-event client planning meetings. This includes acquiring vendors, menu planning, theme and decor, budgets, etc.
  • Support event communication and marketing plan. Solve issues as they arise.
  • Key contact for day of the event. Ensure seamless event delivery by the events operations team and vendors. Responsible for on-site coordination. Confirm load in, set up times. Support events team with execution. Confirm event set-up and tear down welcoming guests, supporting attendee and speaker requests etc.
  • Conduct post-event reporting and reconciliation. Suggest recommendations for continuous improvement and cost and process efficiency. Present information to client leadership.
  • Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
  • Explain complex information to others in straightforward situations.
  • Partner with the client in the development and creation of best practices and SOP toolkits specific to Meet & Events.
What You'll Need:
  • Bachelor's Degree required with 5 - 8 years of relevant experience.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
  • Player coach mentality and great collaboration and listening skills.
  • Must be flexible to work early morning, after hours and weekend events.
  • Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and departments.
  • In-depth knowledge of Microsoft Office and Google products and AI tools. Examples include Word, Excel, Outlook, Google Suite.
  • Extensive organizational skills and an advanced inquisitive mindset.
  • Familiarity with EMS (Event Management System by Accruent) or a similar event booking software is a mandatory requirement.
  • Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.

Disclaimer:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training and experience. The compensation range is about $115,000 to $135,000 annual base salary plus 10% target bonus based on experience. The compensation offered to a successful candidate will depend on the candidate's skills, qualifications and experience.

About CBRE Group, Inc

CBRE is a vertically integrated global commercial real estate services and investment firm. The company was established in 1992 and is headquartered in Chicago, Illinois, United States.

CBRE Group, Inc Careers

Join the world-class team at CBRE Group, Inc, the global leader in real estate services and investment. At CBRE, we are committed to fostering a culture of innovation, diversity, and professional growth. Our team is composed of industry-leading experts who are passionate about shaping the future of real estate.

Work You’ll Do

At CBRE, you will have the opportunity to engage in transformative projects that reshape the landscape of modern real estate. Our professionals lead with expertise and a deep understanding of industry needs, making CBRE the epitome of excellence in the real estate sector.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a significant impact in the real estate industry, CBRE offers a range of job opportunities and internships that will harness your skills and expand your horizons. From positions in management to roles in research and analytics, your perfect job awaits.

Innovate and Lead

Join a team where innovation and leadership go hand in hand. CBRE empowers its employees to take the lead on projects, encouraging a culture of leadership that permeates every level of the company. With CBRE, you can transform your career trajectory through meaningful work that drives the real estate market forward.

Professional Growth and Development

CBRE is dedicated to the professional growth of its employees. With comprehensive diversity training and leadership development programs, we ensure that every team member has the resources to succeed. Our commitment to professional development is unmatched, offering continuous learning opportunities and career advancement.

Benefits and Culture

At CBRE, we understand that our employees are our greatest asset. That’s why we offer competitive benefits that support both your professional and personal life. Our inclusive culture champions diversity, encouraging a workplace where every voice is heard and valued.

Networking and Career Advancement

Enhance your career through CBRE’s vast networking opportunities. Connect with industry leaders, participate in global conferences, and engage in groundbreaking projects. Our robust networking channels foster connections that lead to dynamic career opportunities and lasting professional relationships.

Join Our Team

Ready to advance your career at CBRE Group, Inc? Explore our current job openings and find out how your skills and interests align with our needs. We are always on the lookout for passionate, creative, and solution-driven team players.

Stay Connected

Keep up to date with the latest from CBRE careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career preferences and discover the exciting opportunities that await.

Apply Now

Start your journey with CBRE today. Submit your resume, prepare for your interview, and get ready to join a company where your career will flourish. Let’s build a better future together.

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At CBRE Group, Inc, we don’t just offer jobs—we offer careers that make a difference. Join us and be a part of our journey to shape the world of real estate.
Learn more about CBRE Group, Inc
Size
105,000 employees
Market Cap
$23.8 billion
Industry
Real Estate & Construction
Net Income
$751.9 million
Founded
1906
5 Year Trend
+9.8%
Revenue
$23.8 billion
NASDAQ
CBRE
* Ladders Estimates

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