Zurich Insurance Group

Sr. Mass Litigation Claims Professional

Zurich Insurance Group$90K — $150K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree plus 6+ years in Claims/Litigation Management, OR Juris Doctor plus 2+ years, OR equivalent experience through Zurich program or apprenticeship.
  • Adjuster license required and maintainable.
  • Proficiency in Microsoft Office.
  • In-depth knowledge of insurance regulations and products.

Responsibilities

  • Manage moderate to high-severity commercial liability claims.
  • Provide technical claims service on litigated matters.
  • Identify and mitigate risks during claim processing.
  • Collaborate with internal and external parties for claim resolution.
  • Negotiate settlements and manage communications throughout the claim lifecycle.

Benefits

  • Hybrid work model emphasizing flexibility between remote and in-office work.
  • Comprehensive benefits for employees and families.
  • Opportunities for bonuses and merit increases.
  • Support for work-life balance with structured claims processes.
Full Job Description
Zurich North America is currently seeking a Senior Mass Litigation Claims Professional to join our Latent & Environmental Claims team.

This role offers a unique opportunity to manage moderate to high-severity commercial liability claims involving toxic torts, latent injuries, and class action litigation including complex coverage and litigated issues. You will be part of a Mass Litigation team specializing in the handling of complex, multi-year claims under CGL, umbrella, excess liability, employers' liability, and other specialty coverages providing best in class service and expertise.

At Zurich, the Latent & Environmental Claims organization is dedicated to helping our customers resolve a wide array of existing and newly emerging claim exposures involving toxic tort and latent injuries, as well as class action litigation. As a member of our Mass Litigation team, you will manage each claim from assignment through resolution, with moderate direction from your manager and Claims leadership team. At this level, you will provide technical claims service on mostly litigated matters of moderate to high-severity and complexity to not only resolve claims, but to identify and mitigate risks, and deliver valuable industry insights. This requires significant policy interpretation and coverage analysis; retention and management of counsel and other vendors; collaboration with internal and external contacts, including underwriters, customers, and brokers; negotiation and claim resolution; and management of all communications and reporting associated during the life of a claim.

At Zurich North America Claims we acknowledge that work life balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. This position can be filled in any of our U.S. Zurich Claims offices including Schaumburg IL, Manhattan NY, Parsippany NJ, Addison, TX or Atlanta GA

Some business travel (5-10%) may be required.

Basic Qualifications:

  • Bachelor's Degree and 6 or more years of experience in the Claims and/ or Litigation Management area.
    OR
  • Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area.
    OR
  • Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area.
    OR
  • Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area.
    OR
  • High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area.
    AND
  • Must obtain and maintain required adjuster license(s)
  • Microsoft Office experience
  • Knowledge of insurance regulations, markets, and products


Preferred Qualifications:

  • Juris Doctorate
  • Excellent verbal and written communication skills
  • Strong negotiation skills
  • Experience handling Mass Litigation claims
  • Strong policy interpretation and coverage analysis skills
  • Strong analytical, critical thinking and problem-solving skills
  • Strong multi-tasking, organizational and prioritization skills
  • Ability to work independently with minimal direction or oversight
  • Aptitude for collaborating in a team environment and building cross functional working relationships
  • Proactive claim handling approach and sharing of insights
  • Ability to gather unique perspectives from other teams/functions to optimize outcomes.
  • Excellent customer service skills


Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $90,000.00 - $150,000.00, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Location(s): AM - Schaumburg, AM - Addison, AM - Atlanta, AM - New York, AM - Parsippany
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-KO1 LI-ASSOCIATE #LI-HYBRID

About Zurich Insurance Group

Zurich Insurance Group is a Swiss insurance company founded in 1872. It is one of the world's largest insurance companies, operating in over 215 countries and territories. Zurich provides a wide range of insurance products and services, including property and casualty insurance, life insurance, and pensions. The company is committed to sustainability and has set ambitious targets to reduce its carbon footprint and promote renewable energy. Zurich is also actively involved in supporting local communities through various charitable initiatives.
Learn more about Zurich Insurance Group
Size
52,930 employees
Industry
NASDAQ

Similar Jobs

More Jobs at Zurich Insurance Group

More Legal & Accounting Jobs

Find similar Sr. Mass Litigation Claims Professional jobs: