Dairy Farmers of America

Sr. Manager, Transportation/Distribution

Dairy Farmers of America • $100K — $120K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree preferred.
  • 8+ years of experience in distribution, logistics, and/or transportation, including supervisory or management experience.
  • 5+ years of management experience in distribution, logistics, and/or transportation.
  • Strong knowledge of dairy or food/beverage industry practices, processes, regulations, and equipment.
  • Strong understanding of DOT transportation regulations.
  • Solid understanding of industry safety and quality policies (PMO, OSHA, SQF, GMP).
  • Experienced in leadership, coaching, and team building.
  • Accomplished in budgeting and financial analysis techniques.
  • Ability to travel 50% - 75%.

Responsibilities

  • Analyze and document processes to improve operational quality and efficiency.
  • Communicate with production facilities and corporate staff to resolve issues and present findings.
  • Ensure safe and cost-effective delivery while exceeding customer expectations.
  • Identify and implement training programs for quality and technical competency.
  • Establish positive relationships with members and customers for optimal service.
  • Oversee scheduling and optimization of truck operations to minimize errors and costs.
  • Coordinate contracted services and negotiate rates with carriers as needed.
  • Manage and analyze the distribution budget to reduce costs through continuous improvement.
  • Track and report on metrics and KPIs to various audiences.
  • Handle escalated customer inquiries and ensure professional interactions.
  • Assist in compliance and reporting for environmental and safety standards.
  • Interview and hire new employees while identifying training needs for workforce development.
  • Coach transportation managers and supervisors to meet performance expectations.

Benefits

  • Comprehensive Benefits Package available 1st of the month after start date.
  • 401(k) with company contribution.
  • Paid vacation and holidays.
  • Career growth opportunities - we promote from within!
  • Service recognition and employee rewards.
  • Employee referral program.
  • Tuition reimbursement.
  • Work for dairy farm families.
Full Job Description
We are currently seeking a Sr. Manager, Transportation/Distribution based at Kemps Home Office in St. Louis Park,MN. In this role you manage the optimal planning and execution of transportation and distribution operations activities in compliance with the company and regulatory rules and regulations. Develop best in class transportation policies and procedures in disciplines such as fleet maintenance, dispatch services, logistics support, warehouse, development of fleet specification, procurement and disposal processes, supervisor and driver training and compliance (DFA and Department of Transportation), and/or safety compliance.

Primary roles and responsibilities include, but not limited to:
  • Analyze and document processes and problems. Develop processes, strategies, and techniques to improve the operating quality and efficiency with the department; to determine optimal truck and trailer equipment requirements based on current and future production needs, milk pickup, and/or delivery transportation needs; and to minimize expenses while maintaining or increasing current service levels.
  • Communicate with production facilities, corporate staff, and others regarding potential problems, issues, coordination, and resolution. Present findings to organizational leadership.
  • Ensure safe, efficient, and cost-effective delivery through staff and in coordination with other departments to exceed customer expectations within budgetary constraints.
  • Identify and implement training and development programs and processes in the areas of quality, technical competency (SOP), and leadership.
  • Establish positive working relationships with members or customers to ensure optimal service.
  • Oversee the management of scheduling, work assignments, and optimization of incoming/outgoing trucks. Ensure staff and deliveries are utilized in most efficient and cost-effective manner and minimize time and errors; adapt to necessary changes based on production or farm variances and seasonal production.
  • Coordinate activities of contracted services and actively review for best cost benefit available; may negotiate rates and lanes with carriers as needed to support new business; may review carrier agreements and recommend changes in conjunction with our internal legal department.
  • Effectively manage and analyze the distribution budget and proactively seek ways to reduce costs through continuous improvement of transportation and distribution operations. Oversee and control costs for labor, supplies, and maintenance.
  • Track, reconcile, and report on metrics and key performance indicators (KPIs) compared to established targets for communication to various audiences.
  • Hold staff accountable for providing professional interactions and courteous service to members, customers, regulatory personnel, and co-workers; handle escalated customer inquiries/concerns or internal issues.
  • Assist in environmental, safety, and transportation compliance and reporting for assigned location; direct staff in the preparation and distribution of operational reports (KPI's).
  • Interview and hire new employees and identify training needs to continually develop and improve the workforce in conjunction with human resources.
  • Function as a resource and coach to transportation managers and supervisors. Support employees to reach performance expectations through training and coaching. Establish and communicate department goals.
  • Work with leadership and/or human resources on investigations and corrective actions in response to injuries, accidents, audits, or employee concerns.


  • Undergraduate degree preferred.
  • 8+ years of experience in distribution, logistics, and/or transportation experience, including supervisory or management experience.
  • 5+ years of management experience in distribution, logistics, and/or transportation.
  • Strong knowledge of dairy industry or food/beverage industry production practices, processes, regulations, and equipment.
  • Strong understanding of DOT transportation regulations related to lawful operation.
  • Solid understanding of industry, safety, quality, etc., policies (PMO, OSHA, SQF, GMP).
  • Experienced in leadership, coaching, and team building.
  • Accomplished in budgeting and financial analysis techniques.
  • May be required to obtain and maintain other certifications and/or licenses for continued employment.
  • Ability to travel 50% - 75%.


Benefits:
  • Comprehensive Benefits Package available 1stof the month after start date
  • 401(k) with company contribution
  • Competitive pay
  • Paid vacation and holidays
  • Career growth opportunities - we promote from within!
  • Service recognition and employee rewards
  • Employee referral program
  • Tuition reimbursement
  • Work for dairy farm families


About Dairy Farmers of America

Dairy Farmers of America Inc. is a national milk marketing cooperative in the United States. DFA markets members' raw milk and sells milk and derivative products to wholesale buyers both domestically and abroad. Net sales in 2016 were $13.5 billion, representing about 22 percent of raw milk production in the United States.
Learn more about Dairy Farmers of America
Industry
Founded
1967

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