This position sits with our Swedish Match affiliate.
The Sr Manager Trade Relations is responsible for establishing and executing a comprehensive Trade Relations strategy that supports business growth, customer retention, industry leadership, and stakeholder engagement. This role leads high-profile customer and industry engagement initiatives, develops strategic partnerships, influences cross-functional priorities, and ensures Trade Relations investments deliver measurable business outcomes.
The position serves as a key liaison between Commercial, Marketing, Communications, Compliance, Procurement, Finance, and external partners to drive alignment and maximize the value of customer engagement programs and industry partnerships.
Your 'day to day':
- Develop and execute the PMI U.S. Trade Relations strategy, ensuring alignment with commercial growth objectives and long-term business priorities.
- Establish multi-year customer and industry engagement plans that strengthen relationships with retailers, distributors, trade associations, and key external stakeholders.
- Monitor emerging industry trends, customer needs, and competitive developments to identify opportunities that enhance PMI U.S.'s market position and commercial performance.
- Serve as a strategic advisor to Commercial Leadership regarding industry engagement opportunities, customer relationship strategies, and partnership investments.
- Serve as PMI U.S.'s primary relationship lead with major trade associations, industry organizations, and strategic external partners including NACS, CDA, CSN, CSP, and other relevant industry groups.
- Develop engagement strategies that enhance PMI U.S.'s visibility, influence, and reputation within key industry channels.
- Represent PMI U.S. in external industry forums, conferences, and leadership events to strengthen strategic partnerships and business relationships.
- Lead the development and execution of executive engagement programs designed to strengthen relationships with senior retailer, distributor, and industry leadership.
- Own strategic customer engagement initiatives including Formula One partnerships, Ferrari Challenge activations, MotoGP initiatives, executive leadership forums, customer advisory events, and other high-impact commercial engagement programs.
- Partner directly with executive leadership to develop customer experiences that support relationship growth, customer retention, and commercial objectives.
- Establish consistent engagement standards and governance processes that ensure alignment with organizational priorities and compliance requirements.
- Establish performance metrics, operating objectives, and success measures for Trade Relations initiatives.
- Evaluate the effectiveness of customer engagement investments through business impact analysis, customer feedback, stakeholder engagement outcomes, and commercial performance indicators.
- Utilize industry insights and customer intelligence to identify opportunities that support customer growth, category leadership, and long-term business success.
- Provide regular updates and strategic recommendations to senior leadership regarding Trade Relations priorities, opportunities, risks, and program effectiveness.
- Lead complex cross-functional initiatives involving Commercial, Marketing, Communications, Compliance, Procurement, Finance, and external stakeholders.
- Drive organizational alignment for customer engagement initiatives and strategic partnership programs.
- Develop and implement operating frameworks, governance models, and best practices that improve efficiency and effectiveness across Trade Relations activities.
- Influence decision-making across functions to ensure successful execution of strategic priorities.
- Develop and manage the annual Trade Relations operating plan and budget.
- Establish governance processes that ensure resources are allocated to initiatives delivering the highest strategic and commercial value.
- Monitor program investments and return on investment to ensure responsible stewardship of company resources.
- Lead, develop, and coach Trade Relations team members while fostering a culture of accountability, collaboration, innovation, and customer focus.
- Provide leadership and guidance to project teams and cross-functional stakeholders supporting Trade Relations initiatives.
- Support succession planning, capability development, and continuous improvement efforts across the function.
Who we're looking for:
- Bachelor's degree required; advanced degree preferred.
- 5+ years experience in Trade Relations, Sales, Commercial Operations, Customer Engagement, Business Development, Marketing, or related disciplines.
- Demonstrated experience leading strategic customer engagement initiatives and high-profile business partnerships.
- Proven ability to build and influence relationships with senior executives, external stakeholders, and cross-functional leadership teams.
- Strong business acumen with experience developing strategies that drive measurable commercial outcomes.
- Experience managing complex budgets, investment decisions, and large-scale engagement programs.
- Exceptional communication, stakeholder management, and leadership skills.
- Fully authorized to work in the US without sponsorship now and in the future
Annual Base Salary Range: $160,000 - $200,000
What we offer
- We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
- We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
- Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: To improve the lives of millions of smokers.
PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.
PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022.
Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.
#PMIUS
#LI-AP1
