Paychex

Sr Manager, Strategy & Change Management

Paychex$131K — $206K *
Tempe, AZ 85281In-Person
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business or IT preferred
  • Master's Degree preferred
  • 7 years of operations management experience
  • 4 years of management experience

Responsibilities

  • Monitor and ensure compliance with sales operational activities and procedures
  • Manage Sales Operations, Sales Policy, and Sales Communications
  • Guide strategy planning using sales methodologies and competitive intel
  • Develop KPIs and direct key sales execution initiatives
  • Ensure Sales Division alignment to company goals
  • Lead divisional sales projects and initiatives
  • Collaborate with HROD on talent acquisition and sales training
  • Modify training materials to reflect new product offerings
  • Partner with Sales Enablement for operational excellence
  • Work with Product Management and Marketing on relevant projects
  • Coordinate communications on Sales Division requirements

Benefits

  • Over 21 comprehensive rewards including medical coverage and virtual wellness classes
  • Paid time off, culture days, and work-life balance programs
  • Award-winning training and development programs
  • Diversity-focused company culture with a focus on employee voice
  • Paid volunteer time off and support for community initiatives
Full Job Description
Overview

Manages the strategic and tactical direction within a designated Paychex business unit by partnering with their peers across the larger enterprise to ensure that the Sales Division is positioned to achieve divisional and company financial goals and objectives. Acts as liaison and key resource for corporate functional partners involved in initiatives that impact sales operations and the sales organization. The ideal candidate is a strategic thinker with exceptional process improvement skills, operational skills, strong implementation skills and ability to influence and collaborate effectively with cross-functional teams.

Responsibilities

  • Maintains overall accountability and monitors sales operational activities, training and procedures to ensure standardization and compliance with Corporate and divisional practices.
  • Manages the Sales Operations, Sales Policy and Sales Communications across the assigned Sales Divisions
  • Provides guidance and coaching for strategy planning through assessment of sales methodologies, internal/external data-driven insights and competitive intelligence and positioning
  • Assists in the development of KPI's and provides direction on all key sales execution initiatives and strategies to measure progress to performance against defined success criteria and diagnose areas of opportunity
  • Responsible for Sales Division alignment to Company goals, focused on executing key Sales Operations and Planning initiatives.
  • Responsible for leading divisional strategies sales projects and initiatives.
  • Partners with HROD leadership, in the acquisition of and retention of top talent through compensation, incentive programs, recruitment strategies, onboarding excellence, and sales training.
  • Works with Sales Operations teams to modify Sales Division training materials and programs to match changes in the product offerings due to the introduction of new products and/or features.
  • Collaborates with Sales Enablement to explore operational excellence tools to optimize business process performance and to build business cases for technology requirements.
  • Partners with Product Management, Marketing & Development to represent Sales Division on all projects that impact the Sales Division.
  • Coordinates team to recommend and coordinate implementation of enhancements and modifications as needed. Coordinates communications to sales management pertaining to Sales Division issues and/or requirements.
  • Equips the organization with operational excellence and practices to improve and optimize business process performance.

Qualifications

  • Bachelor's Degree in Business or IT - Preferred
  • Master's Degree - Preferred
  • 7 years of experience in Operations management of processes and tools.
  • 4 years of experience in Management experience.


Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $131,100-$206,000 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?

    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?

      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

    About Paychex

    Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Paychex is headquartered in Rochester, New York and has more than 100 locations across the United States and Europe.
    Learn more about Paychex
    Size
    15,000 employees
    Market Cap
    $40.1 billion
    Industry
    Net Income
    $1 billion
    Founded
    1971
    5 Year Trend
    +7.9%
    Revenue
    $3.9 billion
    NASDAQ

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