Job SummaryWe are seeking a highly skilled and experienced Strategy & Business Operations Senior Manager to join our Technology & Product Organization. In this role, you will play a pivotal role in shaping and executing strategic initiatives that drive operational efficiency, innovation, and growth. This role demands a blend of strategic thinking, technical acumen, and leadership capabilities to optimize processes, manage complex projects, and align the Technology and Product organization with MX's near and long-term goals.
Job Duties- Strategic Planning: Partner with Technology and Product leadership to define and execute the organization's strategic vision, ensuring initiatives align with company objectives and drive innovation, scalability, and operational excellence.
- Portfolio & Delivery Management: Lead cross-functional portfolio planning, roadmap execution, and governance. Oversee strategic initiatives to ensure they are delivered on time, within scope, and aligned with business priorities.
- Operational Excellence: Design and optimize operating processes, planning frameworks, and governance models that improve execution, productivity, scalability, and organizational effectiveness while proactively managing risk.
- Capacity Planning: Partner with Engineering and Product leaders to forecast resource needs, prioritize investments, and align team capacity with strategic initiatives and business goals.
- Performance Management & OKRs: Own the Product and Technology OKR process, including planning, alignment, tracking, reporting, and dashboard development. Monitor portfolio health, delivery metrics, risks, and business outcomes to support executive decision-making.
- Stakeholder Alignment & Communication: Build strong partnerships across Product, Engineering, and executive leadership. Drive alignment through clear communication of strategy, priorities, progress, risks, and key decisions.
- Team Leadership: Lead, mentor, and develop a high-performing team while fostering a collaborative, accountable, and growth-oriented culture.
Basic Requirements - Bachelor's degree or equivalent work experience
- 10+ years of experience in strategy, business operations, or a related field within the technology sector
- 10+ years of implementing and managing complex projects and driving strategic initiatives within a technology or product organization.
- 8+ years working and communicating with leaders across all levels
Preferred Requirements - Experience working in or with the Financial Technology industry
- MBA or advanced degree
At MX, we are a high-performance organization that thrives on trust and results. This role is based in Lehi, Utah. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as company-paid meals, a sports simulator, gym, mother's lounge, and meditation room and meaningful interactions with amazing people. We encourage team members to come together in the office to collaborate, kick off key projects, or strategize cross-functionally, fostering connection and innovation.
