Position Summary 

GEICO is seeking an experienced Senior Staff Engineering Manager with a passion for building high performance, low-latency platforms, and applications. You will build and manage a team of engineers with a deep focus on delivering enterprise-wide product to operate in a highly performant and efficient way. You will help drive our insurance business transformation as we redefine experiences for our customers.    

Position Description     

This is a hybrid leadership role requiring a hands-on technical leader who can drive architecture, design, and implementation of AI-powered solutions end-to-end, while also building, mentoring, and leading a high-performing team of engineers.

A Senior Manager will lead defining the strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities in our core insurance platform. The ideal candidate has deep technical expertise to drive system design, architecture and implementation, improve application performance, capacity benchmarking, improve availability and reliability, design and evolve cloud infrastructure and services. 

Position Responsibilities     

As a Senior Manager, you will:    

​Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time  

Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives 

Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery 

​Understand how requirements and design choices may impact systems across multiple areas     

​Initiate and support performance evaluation of team members   

Cultivate a culture that motivates all levels of performers to higher levels of achievement   

Build and maintain relationships with your team members to support an environment of trust  

Collaborate with the product teams to understand their pain points around performance, resiliency and formulate strategies to address recurring issues in a sustainable way      

​Cultivate a culture of motivation and achievement, building and maintaining trustful relationships with team members   

​Address technical or analytical skill gaps, challenging team members to share knowledge and learn new technologies   

Contribute as a hands-on technical leader to the architecture, system design and implementation of core services including API and microservice development, storage/persistence implementations, messaging and a variety of other technical areas.  

Constantly up to date with current software engineering best practices   

Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies  

Proficiently execute difficult conversations on development and performance  

​Craft and deliver persuasive arguments to drive projects for process improvement, cost leadership, and customer experience enhancement   

Manage up to leadership and provide feedback when necessary    

Mindset of efficiency and utilization improvements   

Contribute significantly to the team planning process, including surfacing team’s proposals   

Ability to construct roadmaps, manage and translate projects into deliverables, adjust priorities, and be able to understand and adjust the team capacity as needed   

Qualifications     

• Fluency with C#/.NET , HTML-5, JavaScript/TypeScript, XML, JSON, RESTful Web Services, and Event Driven Architectures 

​

• Required: Extensive experience leading the design, implementation, and adoption of AI technologies, supporting by hands-on expertise and a deep understanding of AI/ML, generative AI, and enterprise-scale AI solutions.

• Fluency with at least one additional modern language such as Java, Python or GO and experience with open-source software is a big plus 

• Ability to be hands-on developing software at least 10-20% of the time 

• Strong knowledge of system design, architecture and full lifecycle of design, implementation and productionizing of core Services and APIs.   

• Passionate for all things testing (unit, integration, functional, performance, etc.)  

• Strong foundation in algorithms, data structures, and core computer science concepts    

• Implemented RESTful and GRPC services, event driven architecture, micro-services, messaging technology and optimal storage/persistence approaches.

• Knowledge of cloud computing technologies (SaaS/PaaS/IaaS, etc.)    

• Knowledge of Cloud platforms (AWS, GCP, Azure etc.)     

• Experience with application monitoring tools and performance assessments    

• Understanding of SQL, and NoSQL databases, including stateful services management and storage   

• Ability to construct, interpret, and apply metrics for decision-making, prioritization, and progress visibility   

• Strong site reliability engineering principles  

• Strong passion for technology and engineering excellence   

• Exceptional leadership and communication skills   

• Effective negotiation abilities   ​

• Strategic thinking and the ability to drive projects for positive change   

Experience     

6+ years of professional software engineering experience, including software development lifecycle best practices   

5+ years of development in a large-scale, mission-critical environment    

5+ years of hands-on work experience supervising personnel in a technical environment 

2+ years of experience with automated testing including Unit, Integration, and End-to-End functional testing    

Education     

​​Bachelor’s degree in Information Technology or related field, or equivalent experience   

#LI-DP1