Charles Schwab

Sr Manager, Software Development & Engineering Senior

Charles Schwab$120K — $150K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10 years of experience in enterprise batch processing and support
  • Demonstrated leadership experience in technical environments
  • Strong problem-solving and analytical capabilities
  • Excellent verbal and written communication skills
  • Ability to work independently and collaboratively in fast-paced settings

Responsibilities

  • Lead and manage batch scheduling operations across multiple applications
  • Provide Level 2 support for batch execution and incident resolution
  • Collaborate with application support teams and Production Control for seamless operations
  • Drive continuous improvement and automation initiatives
  • Document processes, procedures, and technical solutions
  • Mentor and cross-train team members
  • Evaluate and resolve urgent business-impacting issues

Benefits

  • Opportunity to lead a critical team in an established organization
  • Focus on process improvement and automation initiatives
  • Collaborative environment with cross-functional teams
  • Mentoring opportunities to develop the next generation of leaders
  • Involvement in high-impact decision-making and incident resolution
Full Job Description
Your Opportunity

We are seeking a highly skilled and experienced Senior Manager to lead our Enterprise Batch Services team. This role is critical in ensuring secure, reliable, and efficient batch processing across mainframe and distributed environments. You will be responsible for managing product support, batch scheduling, and Level 3 support for batch execution, while collaborating closely with application support teams and Production Control. The ideal candidate is a proactive leader with a passion for process improvement, mentoring, and cross-functional collaboration.

What you have

Key Responsibilities

  • Lead and manage batch scheduling operations across multiple applications.
  • Provide Level 2 support for batch execution and incident resolution.
  • Collaborate with application support teams and Production Control to ensure seamless operations.
  • Drive continuous process improvement and automation initiatives.
  • Document processes, procedures, and technical solutions.
  • Mentor and cross-train team members to build technical depth and resilience.
  • Communicate effectively with technical teams, end-users, and senior management.
  • Evaluate and resolve business-impacting issues with urgency and precision.

Required Qualifications

  • 8–10 years of experience in enterprise batch processing and support.
  • Proven leadership experience in a technical environment.
  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

Technical Skills

  • Control-M (must-have)
  • AI skillset
  • Mainframe Tools: JES/SDSF, ISPF, JCL, CA-ESP, CA11
  • Distributed Systems: UNIX / LINUX / Windows (SA-level knowledge)
  • File Transfers: NDM, FTP, SFTP, PGP/FTP, NFS
  • Scripting & Programming: Unix Shell Scripting, PERL
  • Database & Data Tools: SQL, Oracle, MS-SQL Server, PostgreSQL, Hadoop (Big Data)
  • Infrastructure Knowledge: Backup & Recovery, High Availability/Disaster Recovery, Clustering (Unix & Windows)
  • Security & Networking: SSL, LDAP, Network Communication
  • Virtualization: Virtual Machines
  • Ability to read and debug logs

Preferred Attributes

  • Strong presentation and technical documentation skills.
  • Experience in mentoring and developing team capabilities.
  • Ability to assess customer impact and escalate appropriately.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ

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