Comcast

Sr. Manager - Small & Medium Business Direct Sales, Comcast Business

Comcast • $99K — $165K *
Schaumburg, IL 60193In-Person
Telecommunications & Hardware
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred, or equivalent experience.
  • 7-10 years of relevant work experience in sales management.
  • Strong expertise in managing and developing sales teams.
  • Proficiency in strategic planning and operational alignment.
  • Ability to analyze sales data and forecast performance accurately.
  • Excellent written and verbal communication skills.
  • Experience in coaching and motivating sales professionals.

Responsibilities

  • Support and enhance sales results through defined sales programs and best practices.
  • Maintain knowledge of products/services to effectively manage the sales team for small-to-medium business customers.
  • Ensure ongoing training and development of qualified Account Executives.
  • Plan and coordinate sales promotions to achieve business goals.
  • Monitor and assess employee performance, providing counsel and guidance as needed.
  • Prepare and analyze sales performance records to align with business objectives.
  • Design and implement efficient territory team structures and internal coordination.
  • Develop and implement best practices to drive team performance and model company values.

Benefits

  • Comprehensive benefits focused on physical, financial, and emotional well-being.
  • Access to expert guidance and personalized tools for supporting major life events.
  • Inclusion in a culture that prioritizes employee feedback and customer experience improvement.
Full Job Description
Job Summary
Responsible for effectively managing and monitoring the sales of an integrated communication structure to small-to-medium business customers in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. Assures optimal sales team staffing and training readiness of sales professionals. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.

Job Description

Core Responsibilities
  • Supports and ensures sales results in the direct sales channels by means of effectively deploying defined sales programs and identifying best practices and process improvements to share across the Company.
  • Maintains expertise on Company's products/services to effectively manage team sales services to small-to-medium business customers.
  • Ensures competence and continuity of qualified small-to-medium business Account Executives through optimum selection, training and development, appraisal and motivation techniques.
  • Develops, plans and coordinates sale promotions and incentives to meet business goals and objectives. Ensures team and individual achievement of all sales, plus quality, goals and standards.
  • Monitors employee performance; counsels and advises employees to ensure compatibility, maximum effectiveness and continued growth on a constant basis. Addresses personnel issues/performance issues in accordance with Company Policy.
  • Prepares, analyzes and maintains records of individual, as well as group, sales and performance activities relative to business goals and objectives. Ensures accurate forecasts of annual, quarterly and monthly revenue and unit metrics through experience with processing and analyzing of data.
  • Designs, implements and manages overall territory team structure. Coordinates efforts with other internal teams and groups to insure effectiveness and efficiency. Possesses excellent written and oral communication skills, interpersonal skills and planning and organizing skills.
  • Develops and implements best practices that contribute to improved performance and overall success through leading by example and modeling the Company Credo, Touchstones and Promise.
  • Coaches, develops, appraises and motivates individual sales representatives to achieve and exceed assigned objectives. Educates sales professionals in sales planning tactics to support their small-to-medium business success by assuring compliance with organizational training requirements.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:
  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


Skills
Managing Sales Teams, Sales Results, Strategic Objectives, Training and Development

Compensation
Illinois Pay Range: $99,382.50 - $165,637.50

Targeted Commission: $45,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education
Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience
7-10 Years

About Comcast

FreeWheel manages the economics of content for the enterprise class of entertainment, offering technical infrastructure for revenue rights management and business operations, wrapped in advisory services. They offer advertising sales rights, display, video, mobile ad management, contract management, professional content, ad serving, reporting, analytics, technology, services, advisory services, business operations, programmatic advertising, advertising marketplace, and linear, and online advertising.

Comcast Careers

Joining Comcast means becoming part of a dynamic team committed to shaping the future of media and technology. As a leading company in entertainment, communications, and technology, Comcast offers unparalleled job opportunities designed to foster professional growth and innovation. Work You’ll Do At Comcast, you’ll be part of a culture that cherishes diversity, leadership, and innovation. Our team is at the forefront of the industry, leading changes that redefine how people connect and experience content across the globe. Transform your career with a company that is committed to your professional development. Comcast offers a variety of positions across multiple fields, where your skills will be honed for leadership roles and your career aspirations supported by comprehensive training programs. Join Our Leading Team Be part of a team that values creativity and diversity. Comcast’s commitment to inclusive culture and diversity training ensures that every team member’s voice is heard and valued. This approach not only enhances our work environment but also drives our leadership in the competitive tech industry. Innovate with Us Engage in work that matters with a team of over 100,000 employees worldwide. At Comcast, innovation isn’t just another buzzword—it's at the core of everything we do. From developing groundbreaking technology to reimagining how our customers experience entertainment and communication, your work will influence millions. Internship and Employment Opportunities Start your career with a Comcast internship, where you’ll gain invaluable industry experience, network with professionals, and develop skills that will benefit you throughout your career. For those seeking full-time positions, Comcast’s hiring process is designed to find not just the right skills but the right fit for our culture of growth and innovation. Benefits and Growth Comcast is dedicated to the well-being and advancement of our team members. Enjoy a wealth of benefits that support both your professional and personal life, including health, wellness, and retirement plans. Our employees are encouraged to pursue continuous growth through professional development opportunities and leadership training. Stay Connected Join the Comcast Team Explore job opportunities that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Search Comcast jobs today and find out where your career could take you. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Comcast. By joining Comcast, you’re not just finding a job—you’re joining a community of innovators who are passionate about creating extraordinary experiences for our customers and for each other.
Learn more about Comcast
Size
31,000 employees
Market Cap
$149.9 billion
Industry
Hospitality & Recreation
Net Income
$10.5 billion
Founded
1963
5 Year Trend
+7.6%
Revenue
$103.5 billion
NASDAQ
CMCSA
* Ladders Estimates

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