As a member of the US Card Partnerships Well-Managed Team, that’s exactly what you’ll do. Working with talented associates, you’ll apply a horizontal perspective to drive risk strategy and initiatives that support efficient, well-managed growth for the Partnerships business.

As a Senior Manager, you will lead the execution of our multi-year transformation journey. This role requires a leader who can translate high-level goals into actionable plans, synthesizing complex business, risk, and data inputs into clear, tactical execution. You will be accountable for driving improvements in the overall well-managed posture of the Partnerships Card business by establishing sustainable capabilities that ensure efficient, compliant, and scalable growth.

You will manage a dedicated team of Risk Managers and other associates, providing coaching, direction, and career development. Your primary focus will be on managing control activities and cross-functional risk initiatives for the Card Partnerships Well-Managed objectives across key areas including Client Management, Operations, Technology, Product, and the Second Line of Defense (e.g., Enterprise Risk Management, Compliance).

Key Strategic Focus Areas:

• Strategic Leadership & Execution: Develop business strategies to drive growth and improve the risk posture for Capital One, adapting to shifting consumer and regulatory behavior.

• Project Management & Prioritization: Lead and manage horizontal and vertical control new intent and remediation to meet or exceed corporate performance targets. Drive prioritization and produce leadership reporting to ensure visibility and alignment.

• Cross-LOB Coordination & Program Management: Coordinate across Partnerships, the Card business, and other LOBs, leveraging best practices and capabilities for our partner customers and strategic imperatives. Oversee and manage multiple projects and programs concurrently.

• Stakeholder Engagement: Drive positive engagement with internal and external partners through effective communication, managing expectations, and proactively mitigating risks/issues. Develop business cases to articulate the value of strategies and project ideas.

• People Leadership: Manage and develop a team of high performing associates and supporting team members. Coach and mentor associates throughout the organization with a goal of developing and retaining talent.



Key Competencies:

• Proven Strategic & Analytic Orientation: Demonstrated ability to drive decision-making and problem-solving using rigorous analytics and strong quantitative skills, complementing conceptual thinking.

• Strong Business Judgment, Leadership, and Integrity: Proven track record as a tenacious decision-maker, implementing a vigorous yet balanced and collaborative business strategy.

• Exceptional Executive Communication Skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills, the ability to drive agreement through intellect, interpersonal, and negotiation skills, and tell a compelling story that clearly shares insights.

• Collaborative Teamwork: Ability to build strong internal and external client relationships, incorporating multiple perspectives into problem-solving, arbitrating competing interests, and identifying appropriate solutions.

• Technical Partnership: Proven ability to seamlessly partner with Product and Tech teams to identify solutions, expand automation, and maintain infrastructure stability.

Basic Qualifications:

• Bachelors Degree or Military Experience

• At least 4 years of experience in Risk Management

• At least 3 years of experience in developing and managing stakeholder relationships

• At least 3 years of experience in People Management

• At least 2 years of experience in qualitative or quantitative analysis

Preferred Qualifications:

• Masters Degree or MBA

• 5+ years of experience in Risk Management specific to control management

• 4+ years of experience supporting, partnering and interacting with internal and external business clients

• 4+ years of experience in People Management

• 3+ years of experience in qualitative or quantitative analysis

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.