T-Mobile

Sr Manager, Revenue Operations - FinOps Team Lead

T-Mobile$106K — $213K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-9+ years in Financial Operations, Revenue Operations, or related fields
  • Prior experience managing teams, especially offshore or distributed teams
  • Operational mindset with a focus on high-volume workflows
  • Knowledge of commissions, billing, revenue tracking, and financial reconciliation
  • Experience collaborating with Finance and Accounting teams
  • Sharp analytical skills, particularly in Excel, with meticulous attention to detail
  • Familiar with CRM, ERP, and financial systems
  • Strong organizational and multitasking capabilities
  • Willing to work across time zones, especially with West Coast teams

Responsibilities

  • Lead Financial Operations for T-Ads, Blis, and Vistar business lines
  • Oversee monthly pre-billing reconciliation to ensure accurate invoicing
  • Manage operational workflows for revenue recognition and billing readiness
  • Partner with various teams to finalize billing inputs and resolve discrepancies
  • Track agency deals and manage order-to-cash reporting
  • Support month-end and quarter-end close activities with financial teams
  • Provide visibility on customer collections and outstanding balances
  • Support ERP migration and systems transformation initiatives
  • Establish and improve scalable operational processes and controls
  • Mentor a global team and coordinate offshore resources
  • Collaborate across functions to enhance workflows and address operational issues

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with company contributions
  • Paid time off and up to 12 paid holidays annually
  • Paid parental and family leave plus family building benefits
  • Tuition assistance and college coaching programs
  • To help with caregiving, offers back-up care and childcare subsidies
  • Mobile service and home internet discounts available
  • Voluntary benefits such as life insurance and disability insurance
  • Access to commuter and transit programs
Full Job Description
TBD

T-Mobile Advertising Solutions (T-Ads) is seeking a Sr Manager, Financial Operations to support the operational and financial infrastructure across the T-Ads business. This role will sit within Revenue Operations & Analytics and serve as a key operational partner across global Finance, Accounting, Sales, and Revenue Operations.

This individual will lead a globally distributed Financial Operations function focused on pre-billing reconciliation, agency deal tracking, commissions processing, and month-end/quarter-end operational support. The role will also help support ongoing systems and ERP transformation initiatives as T-Ads continues integrating Blis, Vistar, and T-Ads into a unified operating model.

This is a people manager role that will oversee both direct reports and an offshore operational support team in India.

What You'll Do

  • Lead the Financial Operations function within Revenue Operations supporting Blis, Vistar, and T-Ads business lines


  • Lead the monthly pre-billing reconciliation process across Blis, Vistar, and T-Ads business lines to ensure accurate invoicing data is delivered to the centralized Accounts Receivable (AR) team


  • Oversee operational workflows tied to pipeline validation, delivery reconciliation, and billing readiness to support accurate revenue recognition and invoicing


  • Partner with Customer Success, Sales, and Finance stakeholders to review expected billed amounts, resolve discrepancies, and finalize billing inputs prior to invoice submission


  • Manage agency deal tracking and order-to-cash workflow reporting to ensure deal status, billing milestones, and revenue tracking are accurately communicated across business leadership, Accounting, and Finance teams


  • Partner closely with Finance, Accounting, and Accounts Receivable (AR) teams on month-end and quarter-end close activities, revenue tracking, operational reporting, and high-level cash collections support


  • Support AR and business stakeholders with customer collections follow-up by helping provide visibility into outstanding balances, billing status, delivery validation, and customer-specific operational context


  • Support ERP migration and systems transformation initiatives across the organization


  • Establish scalable operational processes and controls to improve accuracy, efficiency, and visibility across revenue operations workflows


  • Oversee commissions administration processes and partner with RevOps leadership on compensation operationalization


  • Manage commissions processing across T-Mobile financial and operations tools and support organizations


  • Manage and mentor a globally distributed team, including coordination with offshore operational support resources in India


  • Partner with the India-based people manager to ensure operational alignment, prioritization, and execution across offshore resources


  • Collaborate cross-functionally with Sales, Finance, Accounting, Legal, and Revenue Operations stakeholders to resolve operational issues and improve workflows


  • Identify process gaps and implement improvements that support scalability and operational rigor


  • Support integration efforts across T-Ads, Blis, and Vistar by aligning operational processes and reporting standards


  • Build strong working relationships with US-based leadership and operate effectively within a globally distributed organization


What We're Looking For

  • 5-9+ years of experience in Financial Operations, Revenue Operations, Sales Operations, Accounting Operations, or related fields


  • Prior people management experience, including experience working with offshore or distributed teams preferred


  • Strong operational mindset with experience managing high-volume, detail-oriented workflows


  • Familiarity with commissions operations, billing support, revenue tracking, and financial reconciliation processes


  • Experience partnering cross-functionally with Finance and Accounting organizations


  • Ability to navigate ambiguity and operate effectively in a fast-paced, evolving environment


  • Strong Excel and analytical skills with a high level of attention to detail


  • Experience working with CRM, ERP, and financial systems


  • Strong organizational and communication skills with the ability to manage multiple priorities simultaneously


  • Willingness to work flexibly across time zones, including regular overlap with West Coast US teams


What Success Looks Like

  • Accurate and timely operational support for month-end and quarter-end close processes


  • Improved efficiency and standardization across financial operations workflows


  • Strong operational partnership with Finance, Accounting, and Revenue Operations leadership


  • Scalable processes and controls supporting the integrated T-Ads organization


  • Effective coordination and management of global operational support resources

• At least 18 years of age
• Legally authorized to work in the United States

Travel:

Travel Required (Yes/No):

DOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

Total Target Cash Earnings Opportunity: $127,920 - $255,840

National Base Pay Range: $106,600 - $213,200

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ370095¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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