Role SummaryThe Senior Operations Manager plays a pivotal role in overseeing the day-to-day operations of Servier's Corporate Office and ensures all onsite operations run efficiently. Reporting to the Director, Office Management this position will be responsible for managing the execution of onsite events, overseeing the reception team and office services. This role focuses heavily on creating a welcoming office environment for employees and external visitors.
Primary Responsibilities- Oversee daily operations of corporate office in Seaport, including management of the reception team
- Manage soft services for corporate office and ensure facility is well managed for employees, global visitors and external business partners
- Oversee onsite event program: evening receptions, onsite leadership events, Town Halls and other employee-wide company events
- Responsible for onsite execution of Executive Committee meetings, board meetings, and other critical meetings as assigned by Director, Office Management
- Manage conference room usage and desk allocation to ensure office runs efficiently during high attendance weeks
- Serve as deputy to Director, Office Management in any building security or facilities related matters in their absence
Education and Required Skills- 5-7+ years of experience in hospitality industry, corporate services or workplace services
- 2+ years of people management experience, ability to manage and mentor early career individuals
- Experience planning and executing small- and large-scale events in a hotel or office setting
- Experience managing relationships with external vendors, building management and internal stakeholders at all levels
- Strong interpersonal skills, can-do attitude, and ability to operate as part of a team
- Bachelor's degree or equivalent experience
- Proficient in Microsoft PowerPoint, Excel, Outlook
Travel and Location- Minimal travel required
- Onsite presence in Boston Seaport office, Monday through Friday with hours flexing to support business needs
- Role requires evening hours for onsite events
Job DescriptionCandidate ProfileSalary RangeThe salary range for this role is
$145,000-$166,000. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employees in this position are also eligible for Short-Term and Long-Term incentive programs. Servier also offers a competitive and comprehensive benefits package that includes benefits such as medical, dental, vision, flexible time off (Servier provides unlimited sick time and flex time, and does not accrue time off), 401(k), life and disability insurance, recognition programs among other great benefits (all benefits are subject to eligibility requirements).
