Philip Morris International

Sr Manager Quality Systems

Philip Morris International • $136K — $170K *
Wilson, NC 27893In-Person
Pharmaceuticals & Biotech
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Master's degree in Engineering, Technology, Life Sciences, or equivalent experience.
  • 10+ years of Quality Management experience in a regulated industry (e.g., consumer goods, pharmaceuticals).
  • Experience with managing quality records, CAPAs, and non-conformances in QMS.
  • Strong understanding of ISO 9001 standards and regulatory requirements.
  • Proficient in developing quality training programs and leading QMS training.
  • Exceptional digital, analytical, leadership, and communication skills.

Responsibilities

  • Lead the creation and maintenance of a unified Quality Management System (QMS).
  • Develop and update the Quality Manual for regulatory compliance.
  • Oversee quality documentation and records management processes.
  • Lead training programs for employee competency in quality standards.
  • Govern key quality processes such as CAPA and Non-Conformance management.
  • Drive continuous improvement initiatives within the organization.
  • Support regulatory inspections and ensure documentation readiness.
  • Mentor and develop a high-performing quality team.

Benefits

  • Comprehensive health plans including medical, dental, and vision.
  • 401(k) with company match.
  • Generous paid time off and holiday schedule.
  • Support for professional development and continued education.
  • Flexible work environment and work-life balance opportunities.
Full Job Description
The Manager Quality System will lead the development and implementation of a Quality Management System (QMS) for a newly established business area within an FDA-regulated environment. This role will harmonize two existing quality systems into a single framework, ensuring compliance with regulatory requirements and driving continuous improvement.
Principal Accountabilities
  • Lead the creation, implementation, and maintenance of a unified QMS aligned with Global Directives and FDA regulations.
  • Develop, maintain, and update the Quality Manual to ensure regulatory compliance and alignment with business processes.
  • Oversee quality documentation, records management, and document lifecycle governance.
  • Lead QMS training strategies and programs to ensure employee competency and compliance.
  • Govern key quality processes, including Non-Conformance (NC), Deviation Permits (DP), and Corrective and Preventive Actions (CAPA).
  • Drive continuous improvement initiatives and promote a strong quality culture across the organization.
  • Support regulatory inspections, audits, and inquiries, ensuring readiness and accurate documentation.
  • Lead, develop, and mentor a high-performing quality team, setting objectives and providing ongoing feedback.
Skills and Competencies
  • Master's degree in Engineering, Technology, Life Sciences, or a related field, or a bachelor's degree with equivalent experience.
  • 10+ years of Quality Management experience in a regulated industry, preferably consumer goods, pharmaceuticals, or similar sectors.
  • Experience managing quality records, CAPAs, non-conformances, and electronic Quality Management Systems.
  • Knowledge of QMS principles, ISO 9001 standards, regulatory requirements, manufacturing processes, and quality documentation management.
  • Experience developing and deploying quality training programs.
  • Strong digital, analytical, problem-solving, leadership, communication, and organizational skills.
  • Proven ability to manage ambiguity, lead change, and drive continuous improvement.

This role requires a proactive leader who can successfully integrate quality processes, ensure regulatory compliance, and foster a culture of quality excellence across cross-functional teams.

Annual Base Salary: $136,000 - $170,000

About Philip Morris International

Philip Morris International Careers

Join the global team at Philip Morris International (PMI), a leading international tobacco company dedicated to innovation and transformation in the industry. At PMI, we offer more than just job opportunities; we provide a platform for professional growth and leadership development in an environment that values diversity and inclusion.

Work You’ll Do

At Philip Morris International, you will be part of a dynamic team that is focused on leading the transformation of the tobacco industry towards a smoke-free future. Engage in innovative work that pushes the boundaries of what is possible in consumer goods. With PMI, you can contribute to industry-leading projects and utilize cutting-edge technology to make a meaningful impact.

Explore Our Diverse Opportunities

Whether you're looking for an internship, ready to start your career, or an experienced professional seeking a leadership role, PMI offers a range of positions to match your skills and ambitions. Explore job opportunities in various fields including research and development, marketing, sales, finance, and more. Each position at PMI is a step towards a future-proof career in a company that prioritizes innovation and leadership.

Grow and Develop with Us

PMI is committed to the growth of its employees. We offer comprehensive benefits and diversity training programs designed to enhance your professional skills and personal development. Our leadership programs foster an inclusive culture that encourages networking and innovation, ensuring that every team member can achieve their career goals.

Be Part of Our Culture

At Philip Morris International, we believe that our strength lies in our diversity. Our inclusive culture welcomes professionals from all backgrounds, empowering them to bring their unique perspectives to our team. Collaboration and respect drive our collective success, making PMI a rewarding place to work.

Join Our Team

Ready to advance your career at Philip Morris International? Search open positions that match your skills and interests. We are always hiring creative, curious, and motivated individuals who are ready to drive innovation in our industry. Prepare your resume, sharpen your interview skills, and become part of a company that’s leading change.

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Philip Morris International Careers

Discover the opportunities waiting for you at PMI. Join us in making history in a company where your career is as important to us as it is to you. Explore, innovate, and grow with Philip Morris International.
Learn more about Philip Morris International
Size
69,600 employees
Market Cap
$157.8 billion
Industry
Food & Beverages
Net Income
$8 billion
Founded
1900
5 Year Trend
+3.3%
Revenue
$28.6 billion
NASDAQ
PM
* Ladders Estimates

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