McKesson

Sr. Manager - Process Improvement, Lean Manufacturing Specialist

McKesson$96K — $161K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Degree or equivalent experience with 9+ years in relevant roles
  • Proven leader in Lean Manufacturing and Continuous Improvement
  • Experience managing teams in logistics or supply chain environments
  • Expert in Lean methodologies and process optimization
  • Strong business acumen and stakeholder influence
  • Ability to handle multiple strategic initiatives effectively

Responsibilities

  • Champion and foster a culture of Operational Excellence
  • Lead enterprise-wide Lean and Kaizen initiatives for improvement
  • Establish and monitor performance KPIs for various operational goals
  • Analyze performance and trends to identify optimization opportunities
  • Guide complex process redesign initiatives to enhance efficiency
  • Collaborate with cross-functional teams to support client initiatives
  • Mentor and develop the Continuous Improvement team

Benefits

  • Comprehensive benefits package
  • Opportunities for annual bonuses and long-term incentives
  • Support for professional development and certifications
  • Flexible work arrangements including potential remote work
  • Collaborative team environment focused on continuous learning
Full Job Description
CoverMyMeds is seeking a strategic and hands-on Sr. Manager - Process Improvement, Lean Manufacturing Specialist to lead continuous improvement initiatives across our Third-Party Logistics (3PL) organization. This role is responsible for driving operational excellence through Lean methodologies, value stream optimization, process redesign, and performance improvement initiatives that enhance service, quality, productivity, and cost outcomes.

As a leader within the Continuous Improvement team, you will partner with operational leaders, cross-functional stakeholders, and key client accounts to identify opportunities, implement sustainable solutions, and deliver measurable business results. This position combines people leadership, process excellence expertise, and business partnership to help shape the future of our pharmaceutical distribution and logistics operations.

Our preferred candidate would reside in the areas of Louisville KY, Erlanger KY or Mason OH where our Distribution Centers to support occasional on-site work at our distribution centers, but we may consider a well-qualified, fully remote candidate.

What You'll Do:

Operational Excellence Leadership
  • Champion a culture of Operational Excellence and continuous improvement across the organization
  • Lead enterprise-wide Lean initiatives, Kaizen events, and value stream improvement efforts that drive measurable business outcomes
  • Identify, prioritize, and execute strategic process improvement projects aligned to operational and financial objectives
  • Establish, standardize, and monitor KPIs that support productivity, quality, service, and cost improvement goals
  • Partner with business leaders to align continuous improvement strategies with organizational priorities
  • Develop and maintain operational policies, procedures, and best practices that support scalable growth
  • Analyze business performance and operational trends to proactively identify opportunities for optimization and risk reduction


Process Improvement & Transformation
  • Lead complex process redesign initiatives focused on improving efficiency, reducing waste, enhancing service delivery, and strengthening customer satisfaction
  • Utilize Lean Manufacturing principles, value stream mapping, root cause analysis, and structured problem-solving methodologies to deliver sustainable improvements
  • Facilitate cross-functional workshops and Kaizen events to accelerate operational performance improvements
  • Evaluate current business processes and recommend innovative solutions that enhance operational effectiveness


Client & Business Partnership
  • Serve as a trusted advisor to internal stakeholders and strategic client partners
  • Collaborate closely with account management, client services, operations, transportation, procurement, quality, regulatory, and customer service teams to deliver business results
  • Support key client initiatives by identifying opportunities to improve operational performance, service delivery, and customer experience
  • Influence stakeholders at all levels through clear communication, data-driven recommendations, and strong business acumen


People Leadership
  • Lead, mentor, and develop a small team of continuous improvement professionals
  • Foster a culture of accountability, collaboration, innovation, and continuous learning
  • Build organizational Lean capabilities by coaching team members and business partners on Lean principles and methodologies
  • Guide project prioritization and resource allocation to maximize impact across the business


Basic Requirements:
  • Degree or equivalent experience, and typically has 9+ years of relative professional experience and 1+ years of supervisory and/or management experience
  • Proven experience leading Lean Manufacturing, Continuous Improvement, Operational Excellence, or Business Process Improvement initiatives
  • Experience managing and developing teams in a business, operations, distribution, manufacturing, logistics, or supply chain environment
  • Demonstrated expertise applying Lean methodologies, Kaizen facilitation, value stream mapping, process optimization, and structured problem-solving techniques
  • Experience influencing cross-functional stakeholders and driving enterprise-wide change initiatives
  • Strong business acumen with the ability to balance operational improvement objectives with customer and business needs
  • Ability to manage multiple strategic initiatives simultaneously while delivering measurable results


Preferred Skills & Experience:

  • Lean Manufacturing, Lean Practitioner, Lean Leader, Six Sigma Green Belt, Black Belt, or equivalent certification
  • Experience within the pharmaceutical, healthcare, life sciences, medical products, healthcare distribution, or pharmaceutical distribution industries
  • Experience in warehousing, fulfillment, distribution center operations, supply chain, third-party logistics (3PL), or manufacturing operations
  • Experience supporting strategic customer-facing initiatives and partnering directly with external clients
  • Strong analytical and financial acumen with the ability to connect process improvements to business outcomes
  • Experience working with senior leaders and influencing decisions in complex organizations
  • Excellent communication and executive-level presentation skills
  • Industrial engineering or operations engineering experience is a plus
  • Demonstrated success improving service, quality, productivity, cost, and customer satisfaction metrics


We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$96,900 - $161,500

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ

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