Vets First Choice

Sr Manager, Pricing Transformation

Vets First Choice • $131K — $180K *
US-AnywhereRemote in United States
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in pricing, commercial transformation, or technology implementation
  • 3+ years in leadership or program management roles
  • Bachelor's degree in Business, Finance, or related field; Master's preferred
  • Experience with enterprise platform implementations is strongly preferred
  • Certifications in PMP, Agile/Scrum, or product management are a plus

Responsibilities

  • Lead the configuration and oversight of the modern pricing platform (MPP)
  • Manage the project execution of MPP implementation with clear milestones and resources
  • Govern business data and solution architecture for the pricing ecosystem
  • Support product owners in managing enhancement backlogs and release plans
  • Design future-state processes and operating models for pricing functions
  • Coordinate business requirements, testing, and transition to steady-state support
  • Lead change management and training initiatives to drive adoption

Benefits

  • Medical, Dental, and Vision Coverage
  • 401K Plan with Company Match
  • Generous Time Off
  • Paid Parental Leave
  • Income Protection
  • Work Life Assistance Program
  • Educational Benefits
  • Worldwide Scholarship Program
  • Volunteer Opportunities
Full Job Description
JOB OVERVIEW:

This position, reporting to the Director, Enterprise Pricing Strategy, is responsible for leading and project managing the implementation of Henry Schein's modern pricing platform (MPP) and driving execution of the broader enterprise pricing transformation. The role converts the enterprise pricing vision and roadmap into coordinated plans, architecture decisions, business requirements, and delivery outcomes across Pricing, Sales, Finance, Product, Enterprise Operations, and Technology.

The Senior Manager will serve as a key project manager and integration leader across the MPP ecosystem, ensuring that data design, data architecture, master data, and interfaces with adjacent platforms, including Vistex Chargebacks, Vistex Rebates, and Databricks, are scalable, controlled, and designed to operate seamlessly. The role will partner with MPP product owners to prioritize enhancements and releases based on business value, risk, dependencies, adoption needs, and implementation capacity.

This position will also lead core transformation disciplines, including governance, change management, training, testing, readiness, adoption, and value realization. Working closely with the Henry Schein lead transformation TSM, the role will maintain enterprise-wide visibility to milestones, dependencies, decisions, risks, and outcomes. The position is expected to build broad enterprise pricing, technology, and leadership capability and assume increasing responsibility as the pricing function evolves.

KEY RESPONSIBILITIES:

  • Own hands-on configuration and build oversight for the MPP platform, translating approved designs into working pricing rules, workflows, and system logic in partnership with the SI
  • Own project management of the MPP implementation, leading integrated planning and day-to-day execution and translating strategy into an actionable roadmap with clear milestones, owners, dependencies, resources, and success measures
  • Govern business data and solution architecture decisions for the pricing ecosystem, including:
    • Defining business data requirements, canonical data models, master-data ownership, data quality standards, lineage, controls, and reconciliation needs
    • Translating business processes into scalable integration requirements across MPP, Vistex Chargebacks, Vistex Rebates, Databricks, ERP, CRM, e-commerce, and downstream reporting platforms
    • Partnering with Technology, Data, Security, and vendor teams to ensure interfaces, data flows, access controls, performance, and support models meet enterprise requirements
  • Support MPP product owners in managing and prioritizing the enhancement backlog and release plan using business value, customer and TSM impact, risk, control requirements, architectural dependencies, and delivery effort
  • Lead future-state process and operating-model design, including roles, decision rights, approval workflows, governance, service levels, controls, and ownership across Pricing and adjacent functions
  • Coordinate business requirements, user stories, acceptance criteria, data migration and validation, end-to-end testing, user acceptance testing, cutover, release readiness, hypercare, and transition to steady-state support
  • Lead organizational change management, stakeholder impact assessments, communications, engagement, and readiness activities to drive understanding, adoption, and sustained behavior change
  • Design and execute role-based training and enablement, including curricula, job aids, train-the-trainer programs, super-user networks, office hours, and post-launch reinforcement
  • Partner closely with the lead transformation TSM to maintain enterprise visibility, align cross-program dependencies, and provide clear executive-level reporting on roadmap progress, decisions, risks, readiness, adoption, and value
  • Establish disciplined program governance and delivery controls, including:
    • Maintaining integrated plans, risk/assumption/issue/dependency logs, decision logs, dependency maps, change controls, and readiness criteria; proactively escalating issues with recommended actions
    • Managing system integrator and vendor performance, deliverables, resources, budget, scope, and quality in partnership with Procurement, Finance, Technology, and program leadership, serving as the primary point of contact for day-to-day SI issue resolution and escalation
    • Facilitating design forums and governance decisions, documenting outcomes and accountable owners, and ensuring timely follow-through across workstreams
  • Define and track delivery, adoption, service, data-quality, and financial-value KPIs, including the MPP business case (cost, benefit realization, and ROI); partner with Finance and business leaders to validate benefits and drive continuous improvement
  • Build reusable pricing transformation capabilities, documentation, standards, and talent; coach team members and progressively assume broader ownership for enterprise pricing strategy, architecture, governance, and platform performance
  • Own the post-launch enhancement roadmap and continuous improvement cadence for MPP, prioritizing future releases based on adoption feedback, value realization, and evolving business needs


SPECIFIC KNOWLEDGE & SKILLS:

  • Strong experience leading enterprise transformation and complex technology-enabled business programs, with disciplined product, program, and project management practices
  • Working knowledge of B2B pricing processes and commercial capabilities, including price setting, segmentation, agreements, rebates, chargebacks, approvals, and price execution
  • Experience translating business strategy and process requirements into data and solution architecture, including master data, data quality, lineage, controls, and reconciliation
  • Experience with enterprise integrations, APIs, ETL/ELT, data lakes or lakehouses, and analytics platforms, SQL, and delivery tools such as Jira and Confluence; experience with Databricks, Vistex, SAP or other ERP platforms, or modern pricing platforms such as PROS, Vendavo, or Zilliant is a plus
  • Demonstrated experience managing systems integrators or implementation partners on large-scale enterprise platform builds, including deliverable oversight and vendor accountability
  • Familiarity with distribution or healthcare industry pricing dynamics (e.g., rebates, chargebacks, group purchasing organizations) is a plus
  • Strong product management capability, including roadmap development, backlog prioritization, user stories, release planning, and Agile delivery methods
  • Experience across the full implementation lifecycle, including requirements, configuration, data migration, testing, cutover, hypercare, and operational support
  • Demonstrated change management and adult-learning capability, including stakeholder analysis, communications, training, readiness, adoption, and reinforcement
  • Strong governance, risk, issue, dependency, vendor, budget, and scope management skills in a complex matrixed environment
  • Strong analytical and financial acumen, with the ability to define KPIs, evaluate tradeoffs, validate benefits, and connect platform outcomes to revenue, margin, productivity, and customer experience
  • Excellent executive communication, facilitation, and influencing skills, with the ability to align business, technology, data, and vendor stakeholders around clear decisions and outcomes


GENERAL SKILLS & COMPETENCIES:

  • Excellent people leadership skills and ability to attract, retain, motivate, develop, mentor, and coach team members for high performance
  • Excellent verbal and written communication skills and ability to resolve disputes effectively
  • Excellent presentation, facilitation, and executive storytelling skills
  • Strong independent decision-making, analysis, and problem-solving skills
  • Understand, interpret, and act on financial information and external trends that contribute to business profitability
  • Plan and manage complex programs; understand available resources, develop timelines and budgets, and assign clear areas of responsibility
  • Lead cross-functional teams to achieve company goals and solve complex business issues effectively
  • Excellent planning, prioritization, and organizational skills and techniques
  • Communicate effectively with senior management and key stakeholders
  • Strong negotiation and internal, vendor, and consulting relationship-management skills
  • Ability to influence, build relationships, understand organizational complexities, manage conflict, and navigate a matrixed organization
  • Broad professional and managerial capability with a strong understanding of industry practices, company policies, and enterprise controls
  • Lead and develop geographically dispersed and virtual teams
  • Strong fluency across business process, data, technology, operations, and financial value
  • Strategic planning, systems thinking, and continuous-improvement skills


MINIMUM WORK EXPERIENCE:

Typically 8 or more years of increasing responsibility in pricing, commercial transformation, product management, technology implementation, data and analytics, or related professional experience; 3 or more years of people leadership, program leadership, or management experience. Experience leading a major enterprise platform implementation is strongly preferred.

PREFERRED EDUCATION:

Typically a Bachelor's Degree or global equivalent in Business, Finance, Economics, Data and Analytics, Information Systems, Engineering, or a related discipline. Master's degree or global equivalent a plus. PMP, Prosci, Agile/Scrum, product management, or related certification a plus.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

The posted range for this position is $131,056 to $180,203, which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.

This position is eligible for a bonus not reflected in the posted range.

Benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, Generous Time Off, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

*Benefits may vary by location or status.

About Vets First Choice

Vets First Choice is a healthcare technology company that provides veterinary practices with a suite of online tools to manage their businesses. The company was founded in 2010 by Benjamin Shaw and David Shaw. Vets First Choice's platform allows veterinarians to manage their inventory, prescriptions, and client communications online. The company also offers a range of analytics and reporting tools to help practices optimize their operations. Vets First Choice's mission is to improve the quality of care for animals by providing veterinarians with the tools they need to succeed.
Learn more about Vets First Choice
Size
2,000 employees
Industry
Net Income
-$50 million
Founded
2010
5 Year Trend
+250%
Revenue
$500 million
NASDAQ

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