Sr. Manager, People Operations
The Big Picture
This is a hands-on role at the center of a lean, high-impact People Team supporting nearly 500 employees across multiple states in Edible Corporate Stores, Rōti Restaurant Group, Edibles.com, and Edible Brands HQ in Sandy Springs, GA.
As our Senior Manager, People Operations, you'll own the programs that keep our business running - from benefits and leave administration to multi-state compliance, HR operations, and employment-related risk. You'll ensure employees receive an exceptional experience while protecting the organization through accurate processes, proactive compliance, and operational excellence.
Reporting to the Senior Director of People, you'll serve as a trusted operational partner. This is a role for someone who enjoys rolling up their sleeves, solving complex problems, and taking full ownership of the details that keep a growing, multi-brand organization running smoothly.
Location: This position will work onsite out of our Corporate Office in Sandy Springs, GA Monday - Friday.
What That Looks Like Day to Day
- Own end-to-end benefits administration, including vendor management, annual renewals, open enrollment, carrier feeds, invoice reconciliation and ongoing employee support.
- Lead administration of leave programs (FMLA, ADA, COBRA, and applicable state leave laws), ensuring compliance, timeliness and a positive employee experience.
- Serve as the organization's subject matter expert on multi-state employment compliance, proactively monitoring regulatory changes and implementing updates across all operating states.
- Oversee HR compliance processes, including I-9 administration, ACA reporting, required documentation, policy administration, audits, and mandatory training completion.
- Assist in managing payroll operations for exempt and non-exempt employees across multiple states to ensure compliance with federal, state, and local payroll taxes, laws and regulations.
- Support employment-based immigration cases in partnership with outside counsel, ensuring timely filings, documentation, and employee communication.
- Partner closely with the People Operations Generalist to ensure HRIS data integrity, efficient file feeds, deductions and benefits administration remain accurate and compliant.
- Act as a trusted advisor to leaders and employees by providing guidance on benefits, leave, policies, and employment compliance.
- Identify opportunities to improve People Operations processes, reduce risk, and create scalable solutions that support our continued growth.
- Serve as the operational backup to the Senior Director of People, helping lead key initiatives and ensuring continuity across the People function.
What You Bring (Experience, Knowledge & Skills)
- 8+ years of progressive HR experience with significant ownership of benefits administration, leave management, and HR compliance.
- Strong expertise in multi-state employment laws, including FMLA, ACA, COBRA, I-9 compliance, and state leave regulations.
- Experience administering payroll, benefits programs, and employment-based immigration in partnership with external vendors and legal counsel.
- Advanced experience with ADP Workforce Now or a comparable HRIS; experience with benefits administration platforms like Employee Navigator is a plus.
- SHRM-CP/SCP, CEBS, or related HR certification preferred.
- Bachelor's degree in Human Resources, Business, ora related field preferred.
How You Work (Key Attributes)
- You take ownership and pride in getting the details right, knowing operational excellence builds trust across the organization.
- You balance empathy with sound judgment when navigating sensitive employee situations.
- You proactively identify risks, solve problems before they escalate, and continuously look for ways to improve processes.
- You communicate clearly and confidently, translating complex regulations into practical guidance for leaders and employees.
- You thrive in a fast-paced, hands-on environment where priorities shift and collaboration is essential.
- You build strong relationships while maintaining the highest standards of confidentiality, integrity, and accountability.
