Hertz Global Holdings, Inc

Sr Manager Payments Engineering

Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, Engineering, or related field; MBA preferred.
  • 8+ years of software engineering experience; 6+ years in a leadership role.
  • Experience building and operating production payment systems.
  • Proficiency in modern backend stacks (Java, Python, etc.) and distributed architectures.
  • Solid knowledge of PCI DSS, tokenization, and secure key management.
  • Experience with major payment gateways (Adyen, Stripe, etc.).
  • Strong project management, communication, and leadership skills.

Responsibilities

  • Lead and develop a team of Payments Engineers and QA/SDET roles.
  • Manage performance, set team goals, and conduct talent reviews.
  • Ensure engineering delivery of payment platforms, focusing on quality and predictability.
  • Collaborate with Product and Solutions Architect on the engineering roadmap.
  • Oversight of production stability and incident response for payment systems.
  • Improve transaction success rates and reduce error budgets.
  • Coordinate cross-functional readiness for peak periods and major sales events.

Benefits

  • Up to 40% off Hertz Rentals.
  • Paid Time Off.
  • Medical, Dental & Vision insurance options.
  • 401(k) with employer matching.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & family.
  • Educational Reimbursement & Discounts.
Full Job Description
Job Description

A Day in the Life:

The Senior Manager, Payments Engineering leads the engineering team responsible for the design, build, and operation of Hertz's payment systems and integrations. Scope includes card-present, card-not-present, alternative payment methods, tokenization, payment orchestration, fraud signals, and the integrations that move payment data into reconciliation, settlement, and the General Ledger.

This role owns delivery, quality, on-call, production stability, hiring, performance, and budget for the payments engineering team, and partners closely with the Solutions Architect, Product, Information Security, Risk, Finance, and Operations. Payments are mission-critical to Hertz revenue; this leader ensures the engineering organization behind them is capable, disciplined, and continuously improving.

What You'll Do:
  • Lead, develop, and retain a team of Payments Engineers, plus QA / SDET roles supporting payments.
  • Set team goals and OKRs, manage performance, coach, and conduct talent reviews and succession planning.
  • Own engineering delivery for payment platforms, including throughput, quality, and predictability of releases.
  • Partner with Product, the Solutions Architect, and Information Security to plan and execute the payments engineering roadmap.
  • Lead engineering execution for major payment initiatives such as new gateway integrations, new payment methods, processor migrations, and fraud platform rollouts.
  • Own production stability, on-call rotation, incident response, and post-incident review for payment systems.
  • Drive measurable improvement in transaction success rate, latency, error budgets, and incident frequency.
  • Own engineering accountability for PCI DSS compliance posture across payment systems.
  • Partner with Internal Audit, the SOX PMO, and external auditors on payment-related controls and evidence.
  • Manage vendor relationships at the engineering level for processors, gateways, fraud tools, and SI partners.
  • Manage operating and project budget for the payments engineering team.
  • Establish and uphold engineering practices including code review, secure coding, test automation, deployment safety, and observability standards.
  • Partner with Reliability Engineering and Platform teams on resilience, scalability, and disaster recovery for payments.
  • Maintain a healthy on-call experience and engineer well-being.
  • Coordinate cross-functional readiness during peak periods including holidays, fleet repositioning windows, and major sales events.
  • Publish a monthly engineering scorecard covering reliability, throughput, quality, security, and cost.
  • Ensure compliance with all Corporate Policies and Procedures, PCI DSS, and SOX requirements.


What We're Looking For:
  • Bachelor's Degree in Computer Science, Information Systems, Engineering, or related field. MBA or Master's preferred.
  • 8+ years of software engineering experience, with 6+ years leading engineering teams.
  • Direct experience leading a team, building and operating production payment systems.
  • Hands-on knowledge of modern backend stacks (Java, Python, or similar) and event-driven / distributed architectures.
  • Strong understanding of PCI DSS scope, tokenization, vaulting, and secure key management.
  • Experience integrating with major payment gateways and processors such as Adyen, Cybersource, Stripe, Braintree, Worldpay, FIS, or ACI.
  • Demonstrated track record managing on-call posture, incident response, and reliability metrics for high-volume systems.
  • Experience managing vendor relationships and Statements of Work for payment platforms or SI partners.
  • Strong executive communication; comfortable presenting to Directors and VPs.
  • Effective project management, process planning, and implementation skills.
  • Industry experience in transportation, hospitality, retail, or marketplace businesses is a plus.
  • Familiarity with cloud-native deployment (AWS / Azure / GCP), Kubernetes, and CI/CD pipelines is a plus.
  • Familiarity with Oracle Fusion AR, Cash Management, or enterprise reconciliation flows is a plus.
  • Ability to collaborate with internal and external stakeholders across multiple functions and locations
  • Ability to influence
  • Flexible and adaptable; ability to work effectively in ambiguous situations
  • Excellent verbal and written communication skills
  • Results driven, ability to make decisions and help solve problems
  • Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
  • Ability to drive process and organizational change.
  • Ability to motivate teams and keep a positive attitude in a fast-paced environment.
  • Ability to work under minimal supervision with a goal-oriented mindset.
  • Ability to see the big picture and leverage critical thinking and decision-making skills.
  • Excellent organization, time management, delegation, and prioritization skills.
  • Courageous leadership and accountability.


The starting salary is $140,000 with annual bonus and profit-sharing eligibility; actual salary will be determined based on years of relevant work experience.

What You'll Get:
  • Up to 40% off the base rate of any standard Hertz Rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more


About Hertz Global Holdings, Inc

Hertz is the largest worldwide airport general use car rental company with more than 1,700 airport locations in the U.S. and more than 1,300 airport locations internationally. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, Carfirmations,?Mobile Wi-Fi, and unique vehicles offered through the Adrenaline, Dream, Family,?Fun,?Green and Prestige Collections set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation, operates the Hertz 24/7 hourly car rental business and sells vehicles through its Rent2Buy program. The company also owns Hertz Equipment Rental Corporation (HERC), one of the largest equipment rental businesses with more than 355 locations worldwide offering a diverse line of equipment and tools for rent and sale. HERC primarily serves the construction, industrial, oil, gas, entertainment and government sectors.

Hertz Global Holdings, Inc Careers

Join the dynamic team at Hertz Global Holdings, Inc, a global leader in the car rental industry, and drive your career forward with one of the most recognized companies worldwide. At Hertz, we offer more than just job opportunities; we provide a platform for professional growth and innovation in a workplace that values diversity and leadership.

Work You’ll Do

Embark on a career journey with Hertz Global Holdings, Inc, where you will be part of a team that champions digital transformation and leads with a forward-thinking approach in the mobility sector. Our employees are equipped with the skills to master complex challenges and leverage technology for streamlined solutions.

Innovate and Lead

At Hertz, innovation isn't just another buzzword—it's the backbone of our operations. Join us and contribute to initiatives that redefine industry standards and enhance customer experiences globally. With a focus on continuous improvement and technology-driven solutions, your work at Hertz will set new benchmarks in the industry.

Grow Your Career

Hertz believes in nurturing talent and providing our team with the education and tools they need to succeed. From leadership training programs to hands-on internship experiences, our commitment to professional development ensures that your career trajectory is always upward. With diverse job opportunities across various functions, Hertz empowers you to excel in your chosen field.

Be Part of Our Culture

Our company culture thrives on teamwork, diversity, and a commitment to excellence. At Hertz, you will work alongside industry experts who are enthusiastic about mentoring and sharing knowledge through robust networking and training programs. We celebrate different perspectives and encourage our team members to bring their unique insights to the table.

Benefits and Perks

Choosing a career at Hertz Global Holdings, Inc means opting for a path filled with rewarding experiences and comprehensive benefits. We value our employees’ well-being and offer competitive packages that include health, financial, and lifestyle benefits to ensure a balanced and fulfilling professional life.

Explore Job Opportunities

Whether you are looking for an internship, a full-time position, or a leadership role, Hertz offers a range of employment options to match your career aspirations. Enhance your resume through challenging projects, engage in high-impact strategies, and interview for roles that elevate your career to new heights.

Join Our Team

Ready to accelerate your career? Search open positions that align with your skills and interests on our Careers page. At Hertz, we are always on the lookout for passionate, curious, and solution-driven team players who are ready to drive the future of mobility.

Stay Connected

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Hertz Global Holdings, Inc—Where Careers Are Driven.

Learn more about Hertz Global Holdings, Inc
Size
23,000 employees
Market Cap
$4.8 billion
Industry
Founded
1918
5 Year Trend
-3.6%
NASDAQ

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