McKesson

Sr. Manager, Outbound Operations

McKesson$81K — $135K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree or equivalent combination of education and experience
  • 9+ years of professional experience, with 1+ years in a supervisory or management role
  • Experience leading outbound or warehouse operations in high-volume settings
  • Proven success managing large, multi-shift teams (200+ employees preferred)
  • Competency with automated warehouse, Labor Management, and Warehouse Management Systems
  • Knowledge of operational KPIs and continuous improvement methodologies like Lean or Six Sigma
  • Strong data analysis skills, especially in labor forecasting and cost management

Responsibilities

  • Lead outbound operations across multiple shifts in a high-volume distribution center
  • Manage, coach, and develop managers, supervisors, and frontline teams
  • Drive performance against key operational metrics
  • Partner with cross-functional teams for seamless execution
  • Lead continuous improvement initiatives in process optimization
  • Analyze operational and financial data for trends and improvement opportunities
  • Foster a safety-first, inclusive culture aligned with company values

Benefits

  • Competitive compensation package
  • Annual bonus or long-term incentive opportunities
  • Compliance with applicable regulations regarding pay
  • Access to a diverse range of health and wellness benefits
  • Opportunities for continued learning and specialization within the industry
Full Job Description
Senior Operations Manager – Outbound (Distribution Center)

About the Role (Job Summary)

We are seeking an experienced Senior Operations Manager – Outbound to lead large‑scale distribution center operations during evening and overnight shifts. In this role, you will be responsible for driving outbound performance, service excellence, cost efficiency, and team engagement in a high‑volume, automated warehouse environment. You will lead managers and frontline supervisors to ensure safe, accurate, and on‑time order fulfillment while supporting continuous improvement initiatives aligned to business objectives.

This role is ideal for leaders with deep distribution or warehouse operations experience who thrive in fast‑paced, 24/7 environments and enjoy building high‑performing teams.

What You’ll Do (Responsibilities)
  • Lead outbound operations across multiple shifts in a high‑volume distribution center, with accountability for service levels, productivity, quality, and safety
  • Manage, coach, and develop managers, supervisors, and frontline teams to achieve operational and engagement goals
  • Drive performance against key operational metrics, including throughput, labor efficiency, cost, and customer service
  • Partner with cross‑functional teams (transportation, inventory, engineering, safety, HR) to ensure seamless execution
  • Lead continuous improvement initiatives focused on process optimization, automation effectiveness, and waste reduction
  • Analyze operational and financial data to identify trends, risks, and opportunities for improvement
  • Foster a safety‑first, inclusive, and accountable culture aligned with company values
  • Support workforce planning, staffing strategies, and succession development
  • Ensure compliance with safety, regulatory, and company policies in a 24/7 distribution environment
Basic Requirements
  • Bachelor’s degree or equivalent combination of education and experience
  • Typically requires 9+ years of professional experience, including 1+ year(s) of supervisory and/or management experience

Critical Skills / Experience

  • Typically requires 9+ years of professional experience, including 1+ year(s) of supervisory and/or management experience
  • Experience leading outbound or warehouse operations in a high‑volume distribution center
  • Proven success managing large, multi‑shift teams (200+ employees preferred)
  • Experience with automated warehouse systems, Labor Management Systems (LMS), and Warehouse Management Systems (WMS)
  • Strong working knowledge of operational KPIs, Lean, Six Sigma, or continuous improvement methodologies
  • Financial and data analysis skills, including labor forecasting and cost management
  • Demonstrated ability to lead change, improve engagement, and develop future leaders
  • Strong communication, problem‑solving, and decision‑making skills in fast‑paced environments

Work Environment, Schedule & Physical Requirements
  • On‑site role in a distribution center environment
  • Evening and overnight schedule; flexibility required based on business needs in a 24/7 operation
  • Ability to walk, stand, and move throughout a warehouse environment for extended periods
  • Ability to use standard office equipment and technology, including laptops and mobile devices

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please 

Our Base Pay Range for this position

$81,200 - $135,400

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ

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