West Pharmaceutical Services, Inc

Sr Manager, Operational Excellence

West Pharmaceutical Services, Inc$100K — $130K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or Statistics; Master's preferred
  • 10+ years of experience in relevant fields
  • 5+ years in a manufacturing/production environment
  • Six Sigma Green Belt certification required
  • Preferred experience in the Medical Device industry

Responsibilities

  • Oversee transformation projects from planning to completion
  • Establish and track metrics for transformation initiatives
  • Develop and implement the West Business System (WBS)
  • Create transformation strategy aligned with site growth and operational excellence
  • Provide leadership for prioritizing and executing transformation activities
  • Design change management frameworks to ease transitions
  • Collaborate with QA and Engineering on capability studies and validations

Benefits

  • Opportunity to drive operational improvements
  • Engagement with corporate strategic objectives
  • Leadership role encouraging lean practices
  • Involvement in continuous improvement initiatives
  • Professional development through training and mentorship
Full Job Description
Job Summary

In this role you will coordinate business unit lean savings, goals and objectives through the use of statistical techniques by planning, scheduling, and executing process projects. You will communicate project status, and define and shape strategic planning efforts, including critical goal and objective development that identifies and improves critical processes necessary to achieve annual targets, including waste reduction to drive technical and operational improvement. This role will focus on coordinating, managing, and driving all transformation initiatives across site, ensuring alignment with both site's and operational goals and the corporate stakeholders' broader strategic objectives.

Essential Duties and Responsibilities

  • Oversee the planning, execution, and delivery of all transformation projects, ensuring they are completed on time, with scope and within budget
  • Establish clear metrics and KPI's for each transformation initiative, regularly tracking and reporting on progress to SLT and key stakeholders
  • Participate in the development and support of the West Business System (WBS), with the goal of sustaining operational standards on the site
  • Develop and communicate a comprehensive transformation strategy that aligns with the site growth targets, technical & operational capability imperatives, operational excellence objectives and the Operating Units vision
  • Provide thought leadership and direction for all transformation activities, ensuring they are prioritized, scheduled, and executed effectively
  • Create strategic plans to eliminate waste within the business unit by utilizing lean processes, key performance indicators, metrics, cost savings, best demonstrated practices and enterprise resource management
  • Create and execute a robust change management framework that prepares the site and its employees for upcoming changes, minimizes resistance, and maximizes adoption of new processes and technologies
  • Ensures that all transformation initiatives are supported by effective communication plans that keep all stakeholders informed and engaged
  • Develop robust, capable systems necessary to achieve the strategic goals and objectives and drive excellence through the manufacturing operations; assure that production processes are repeatable and capable of meeting specifications, by ensuring the consistent and uniform application of OPEX tool
  • Provide leadership on lean thinking and lean processes to ensure established goals and objectives are met and provide methods to monitor processes to assure they remain in control
  • Assist in the training and guidance for lean champions and team members to develop and implement Lean action plans and transfer lean initiatives to other West plants
  • Sets up and/or participates in continuous improvement events related to establishing a process or process improvement
  • Ensure that workplace process improvements are visible, that savings are tracked, validated and posted
  • Review control charts/data generated from facility processes to assure they are in a state of statistical control
  • Manage capital and non-capital projects to improve capacity, quality, efficiency, utilization and safety at the lowest cost. Manage projects by maintaining project timelines and continuously evaluating actual project costs with budgeted costs so projects will be completed on budget and in a timely manner
  • Collaborate with QA and Engineering to set up and conduct capability studies, designed experiments, sampling programs, process validations, etc. to evaluate the manufacturing capability of products/ processes, and provide input, analysis and actions related to the data generated from these studies
  • Experience in utilizing Value Stream Mapping to reduce waste and non-value added activities, and enhance material and information flow
  • Assists with facility/supplier audits and meetings, as required
  • Performs other duties as assigned based on business need


Education

  • Bachelor's Degree in Engineering or Statistics concentration; or recognized equivalent required
  • Master's Degree in related field preferred


Work Experience

  • Minimum 10 years in related field required
  • 5+ years of experience in a manufacturing/production environment. required
  • Must possess a Six Sigma Green Belt certification and have at least 5 years of experience demonstrating and using Six Sigma/Lean tools and methodologies. required
  • Medical Device industry experience. preferred


Preferred Knowledge, Skills and Abilities

  • cGMP knowledge.
  • Must have good interpersonal/leadership skills and be able to interface with all departments and team member levels.
  • Must have excellent organizational, interpersonal and problem-solving skills and be able to interface with employees in all levels of the organization.
  • Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description.


License and Certifications

  • Manufacturing\Six Sigma Green Belt Certification Upon Hire required
  • Health Services\CSSBB - Six Sigma Black Belt Upon Hire preferred


Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

  • Safely work in construction environments
  • Noise level in the work environment while on the production floor is usually moderate to loud. Hearing protection is required.
  • Must follow and comply with Plant's Dress and Hygiene Code (SOI)
  • Able to comply with the company's safety policy at all times
  • Able to comply with the company's quality policy at all times.


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About West Pharmaceutical Services, Inc

West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2019 net sales of $1.84 billion reflect the daily use of approximately 112 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.
Learn more about West Pharmaceutical Services, Inc
Size
10,065 employees
Market Cap
$17.5 billion
Industry
Net Income
$346.2 million
Founded
1923
5 Year Trend
+13.4%
Revenue
$2.1 billion
NASDAQ

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